Do you have any idea how many companies use saw palmetto in there muti vitamins and cycle supports... Most of the companies on this site and even more companies not on this site..... So I guess you should stop using all of those companies products to....I take CEL cycle assist and optimum nutritions multi vitamins...both witch have saw palmetto in them...I am also a mechanical engineer and my hands and arms constantly get cuts in them...None which bleed more then normal....although I have cut myself shaving so badly in the past before taking any supplements and it has taken over an hour plus to scab.....I know its your choice to stop using a companies products but understand a business is not going to drop all production of a product just because one person had a bad experience which honestly I feel is not even the cause of saw palmetto but just a bad cut....Honestly, what do you want AI to do for you? They said they havent experience that while taking CS and they even apologized to you for it happening...What else do you want from them? A case of bandaids?