Got it figures out. Ryan contacted UPS and what should have been a digit was a letter in the address.
Thank you again and a HUGE thanks for your service to our country. Stay safe over there.
Glad it worked out Ryan. God bless and be safe my friend.
Glad to hear it got resolved. I personally have all the faith in AI. My story is this: I ordered some Testopro and Perform during their huge sale, when they were giving away shirts and bags. Well, the order came USPS, and they never get it right. I had forgotten to list "Please ship UPS or FedEx. I got a call on my phone saying it wasn't a valid address, according to USPS. Anyways, I meant to call AI back when I got some free time, as I work 12+ hours nearly every day. Well, the order came by UPS before I had time to call them back. That to me was incredible customer service. I was completely perplexed when I saw the package on my doorstep, and then was just speechless when I realized it was form AI. Awesome job guys!!
Glad to hear this got worked out. Now that is customer service.
Crowler went above and beyond what is needed and so did all the AI family i truly appreciate the level of care and giving with everyone involved thank you for resolving my stupidity as kindly as possible.
Not really at all.
It wasn't your stupidity.
I am not really sure what happened but
in the end I think we put a 1 where there should have been a I or put an I where there should have been a 1.
Sorry for the trouble.
Wow now thats what I call customer service!!! You guys mind taking over my credit cards and a few other bills I have so when I have problems its your company im dealing with? LOL
That's the AI trademark... above and beyond and we are encouraged to keep it upheld.
Do not go gentle into that good night...Rage! Rage! against the dying of the light!!
I wonder if someone should change the title of the thread. Something like....AI Lost and Then Regained a Loyal Customer.
lol I like that!
I understand I am very much late here.....
I just had to say that was of the best customer support I have ever seen in this industry. Annabolic Innovations is a really good company to deal with.
Props to you for being one of the good guys. I was impressed.
Heyyyyyyyyyy VERY nice of you to say!