JF 423
New member
Generally I would do an order online but the sticky said to call for dextrose/maltodextrin.
I have to say that trying to place a simple order has never taken so long from anywhere. I called Tuesday @ 12:30PM, spoke to a female and she said everyone was out to lunch and to call back in 1 hour. When I called back a male answered and after I informed him about the promo for AM members, he put me on hold for 5 minutes and returned to the line to say that I need to speak to Dorian since he handles these accounts and he would pass my info to him for a callback. It was 4:30PM and I did not receive a phone call, so I called back and the same male answered to inform me Dorian left for the day and he would now put a note on your desk.
Now Wednesday, I did not hear anything so I called @ 3:00PM and spoke to Dorian finally and he didn't know about the products your company sells and had to check something next door and would call me back 10 minutes later. It was 4:30PM and I heard nothing yet again so I called and the same male said Dorian left for the day and at this point said to email him.
I thought your company was in business to sell products to the consumer and generate a profit but I am uncertain about this. If this is a result of you no longer honoring a promo then it should be removed from the AM site, if you do not sell the products anymore then it should be removed from your site, allthewhey.com.
Please respond and let me know what the hold up is, so we can move forward with this order or I can move on to do business elsewhere.
The products are listed under weight gainer on the all the whey website and the price is in the sticky in this forum. What gives?
I have to say that trying to place a simple order has never taken so long from anywhere. I called Tuesday @ 12:30PM, spoke to a female and she said everyone was out to lunch and to call back in 1 hour. When I called back a male answered and after I informed him about the promo for AM members, he put me on hold for 5 minutes and returned to the line to say that I need to speak to Dorian since he handles these accounts and he would pass my info to him for a callback. It was 4:30PM and I did not receive a phone call, so I called back and the same male answered to inform me Dorian left for the day and he would now put a note on your desk.
Now Wednesday, I did not hear anything so I called @ 3:00PM and spoke to Dorian finally and he didn't know about the products your company sells and had to check something next door and would call me back 10 minutes later. It was 4:30PM and I heard nothing yet again so I called and the same male said Dorian left for the day and at this point said to email him.
I thought your company was in business to sell products to the consumer and generate a profit but I am uncertain about this. If this is a result of you no longer honoring a promo then it should be removed from the AM site, if you do not sell the products anymore then it should be removed from your site, allthewhey.com.
Please respond and let me know what the hold up is, so we can move forward with this order or I can move on to do business elsewhere.
The products are listed under weight gainer on the all the whey website and the price is in the sticky in this forum. What gives?
