Anyone ever got bad batches?

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  1. Liar, no way you ordered last week and got it already! I just canceled my order after waiting a bit over a month and never going back!


  2. Quote Originally Posted by pctforeal View Post
    Liar, no way you ordered last week and got it already! I just canceled my order after waiting a bit over a month and never going back!
    i ordered from NP
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  3. What I dont understand is Ive read a few threads/post that there is a burn plastic/rubber flavor in there powder and or forgot to add sweetner etc. TO me this sounds like really bad Quality Control! After one of these issues, I would address it to the company and if nothing is done Move on to the next. While I understand its "good stuff" at a good price it seems the inconsistency/customer service at that company is lacking from what it once was. I tried some Cinnabun/cake batter flavored Iso in the past and It was good, but I cant imagine ordering a tub like I wanted too, only to get a "bad batch" and not have the company want to do anything about it. I hope all the issues get resolved, people get their product, tasting as it should might I add. Hopefully their issues get addressed ASAP and go back to being a good company to conduct your protein needs with.

  4. Quote Originally Posted by gnetics18 View Post
    What I dont understand is Ive read a few threads/post that there is a burn plastic/rubber flavor in there powder and or forgot to add sweetner etc. TO me this sounds like really bad Quality Control! After one of these issues, I would address it to the company and if nothing is done Move on to the next. While I understand its "good stuff" at a good price it seems the inconsistency/customer service at that company is lacking from what it once was. I tried some Cinnabun/cake batter flavored Iso in the past and It was good, but I cant imagine ordering a tub like I wanted too, only to get a "bad batch" and not have the company want to do anything about it. I hope all the issues get resolved, people get their product, tasting as it should might I add. Hopefully their issues get addressed ASAP and go back to being a good company to conduct your protein needs with.
    Exactly why I switched. Their quality control is horrible and the customer service is even worse. They told me they couldn't guarantee the flavors from batch to batch. Why not? Don't you use the exact same ingredients and processes???? I don't understand why it's acceptable to get a bad tub at all, I don't cate how many times you ordered. I haven't experienced this problem with any other brand. Let's say you go to a restaurant and the food tastes like complete $h!t. Is it ok because the last 5 times you went there the food was good? No, paying customers should expect a quality product every time. And the customer service complete unwillingness to help just adds to the problem. Ok I'm done venting.

  5. Yeah, I totally feel that, and it makes you wonder if they can't guarantee the flavors from batch to batch, how about the nutritional profile? Are they able to guarantee that from batch to batch?
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  6. Well, at the end of the day people will need to make decisions about what protein they want. Luckily for all of us, the NP brand is on its way this month
    Mr. Supps Board Rep

  7. Agreed! I hope all needs are met and I can rely on NP to be my new protein at bat!

  8. My first few orders from ATW over the last couple of years were great, no bad product at all. But of the 25# I ordered very late last year 10# was completely unusable (actually made me sick), 10# tasted awful but was usable and the remaining 5# was fine. Wrote customer service who replied, "Screw you." Well, not quite in those terms but that was certainly their attitude. I've switched to ON for whey and will never purchase ATW products again. I don't mind paying more for a consistently good & usable product.

  9. Quote Originally Posted by AzCat View Post
    My first few orders from ATW over the last couple of years were great, no bad product at all. But of the 25# I ordered very late last year 10# was completely unusable (actually made me sick), 10# tasted awful but was usable and the remaining 5# was fine. Wrote customer service who replied, "Screw you." Well, not quite in those terms but that was certainly their attitude. I've switched to ON for whey and will never purchase ATW products again. I don't mind paying more for a consistently good & usable product.
    My point exactly, how can they not guarantee a product they produce batch to batch or help a customer that is having a serious problem with theyr product? Making them sick, flavor makin them gag etc...Ive had 1 or 2 problems tops with all other proteins ive tried, both got back to me within the business day and offered to send out a replacement in any flavor and asked for Lot#/Label to file a ticket/report what have you. and thats what I believe should be done. 1.Make a Quality product 2.Ensure that Quality stays constant and no fluctuations in flavor, taste from batch to batch. 3. Make sure you can meet demands...

    Good thing NP is on its way to save the Planet! With their awesome Pixie Dust! Perfect timing NP..

    ATW I hope you guys get your act together, straighten up the company, product and get back on track to making that good stuff and keeping the customers happy.

  10. Quote Originally Posted by AE14 View Post
    Well, at the end of the day people will need to make decisions about what protein they want. Luckily for all of us, the NP brand is on its way this month
    Really? Ok, I'm going to definitely be checking that out. Hope it's good!

  11. The orange flavored protein I received this week tastes just as good as usual.

  12. I used to be a ATW Customer but after getting a couple of bad batches and getting the run around from ATW Customer service, I've moved on to EAS. I can't wait for NP protein.

  13. All the whey has went down hill fast. I got some peanut butter from them that was absolutely the worst thing I have ever tasted. It was disgusting. I am resilient and even drank down 5 pounds of chocolate that they sent me that was unsweetened - this was bitter and made me wretch.

    I am on the boat for NP protein, I just hope they keep prices comparable. All the whey is done for me.

  14. Yea I also use EAS Whey Protein, taste isn't too bad, mixes well 23 grams per serving. I buy it in a 5lb bag for 32 bucks which is a pretty good buy.

  15. Quote Originally Posted by Doc Holliday View Post
    All the whey has went down hill fast. I got some peanut butter from them that was absolutely the worst thing I have ever tasted. It was disgusting. I am resilient and even drank down 5 pounds of chocolate that they sent me that was unsweetened - this was bitter and made me wretch.

    I am on the boat for NP protein, I just hope they keep prices comparable. All the whey is done for me.
    Damn man, sorry to hear that you got bad PB too. You'll see I've been vocal in a couple other threads about how bad that batch of PB I got was. There really does seem to be a consistant problem with their plain PB flavor. The stuff is pretty much undrinkable and making a shake with it tastes like burnt toast with bland peanut butter drenched with water. If I were you I wouldn't even bother with trying to finish it... I introduced my bad batch to the dumpster. Glad I only had one 5lb tub of it. Their other flavors have never disappointed me, but that one is a definite loser.

  16. No point on buying it, what other brand gets "bad batches" of protein?

    Ill stick to a brand that delivers everytime
    Serious Nutrition Solutions

  17. Not sure about bad batches, but after moving away from ATW as my main protein source I am getting better results. I don't think the blend is good enough to use as your main protein. Just my opinion though. There are better, more complete proteins out there for less money. Do your research. ATW is great for smoothies though

  18. Quote Originally Posted by buuzer0 View Post
    Damn man, sorry to hear that you got bad PB too. You'll see I've been vocal in a couple other threads about how bad that batch of PB I got was. There really does seem to be a consistant problem with their plain PB flavor. The stuff is pretty much undrinkable and making a shake with it tastes like burnt toast with bland peanut butter drenched with water. If I were you I wouldn't even bother with trying to finish it... I introduced my bad batch to the dumpster. Glad I only had one 5lb tub of it. Their other flavors have never disappointed me, but that one is a definite loser.
    Yeah its HORRIBLE. Pretty good explanation of what it tastes like. I can put 1/4 to 1/2 a scoop in with some chocolate and get it down. At this rate the PB flavor will be ruining shakes for me for about the next year! I may drop it in the trash and let the rats at the dump get jacked. I ordered a tub of nutraplanet whey, we'll see how it goes.

  19. Oh dam, didn't realize theirs was out.

    Yeah dude, I tried choking down the PB stuff... tried mixing half with their ice cream sandwich flavor, and it still overpowered it. Tried adding chocolate syrup, still nasty. I really think you're better off giving it to the rats, drinking it for a year is just torturing yourself!
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