Bad online store?
- 04-11-2010, 06:06 AM
Bad online store?
I order the pro UTT kit from a online store, witch I plan to keep unnamed until I can get the issue sorted out. The point of this thread is to get opinions of others.
Ok here's the deal. I ordered the pro UTT kit along with numerous other items from this same company, This is also not my first order from them and I have been pleased in the past.
As I assume the 3 bottles are supposed to come in 1 box like in it's advertising picture. 2 of the bottles came loosely in the box with the other items, with no seal/shrink wrap on the bottles or individual boxes. The 4-ad fluid level is considerably below the label. The aromX is just slightly below the label.
The Deca did come in a individual box and it had a AMS seal on it and everything looked good, I broke the seal on the box then opened it, and the bottle was sealed/shrink wrapped along with being completely full or close to it, almost no airspace at all. A measuring device was inside the box also.
I am awaiting reply from the company, I asked them to cancel my current order that I placed a few days ago that is not yet processed. What should I do here? I do not feel comfortable with the bottles that I recieved.
I will update when the company replys, until then I would appreciate your opinions.
- 04-11-2010, 01:10 PM
- 04-12-2010, 08:52 PM
Hey bud, we are going to make a call to the owner of the online store tomorrow. In the meantime shoot me your address in a private message and AMS is going to send you new stuff + some goodies directly. We just want you to be happy with the AMS products even if we cant control the store that sells it to you.
04-13-2010, 01:14 PM
04-20-2010, 03:12 PM
I am completely amazed. Thank you very much! I would never expect this type of service from anywhere, and you guys have gone above and beyond.
04-20-2010, 07:41 PM
04-20-2010, 07:56 PM
I received one email from them. I have contacted them sevral times. I do not plan to shop there again. There is many other places I can order my AMS products from.
04-20-2010, 08:03 PM
04-30-2010, 12:37 PM
What store was this? I had this happen when buying two stack kits from a store a few months back (2 PH + 1 AromX kits). Only the AromX bottles were sealed and the fluid level was different in all the bottles. One of the bottles was of a different consistency than it should have been so I scrapped the bottle. I was kind of pissed but thought it was a fluke ... if it was "MN" that did it to you too then I'm going to be sure not to go there again.
04-30-2010, 12:56 PM
04-30-2010, 01:51 PM
I would totally do that, except that the prices on the site are so much higher than on other sites. The kit I bought was $120 for 2x 1-andro 2x 4-ad 2x arom-x which I thought was a killer deal. I've never had a problem with your site (I sent a ton of people your way during the vapor-xt pre-release promotion ... outstanding product!), but the price difference is too hard to swallow for me, unfortunately.
04-30-2010, 01:52 PM
04-30-2010, 01:58 PM
04-30-2010, 02:51 PM
Isn't that the site that people were discovering foreign charges on their cards after having shopped there?
05-01-2010, 10:44 PM
05-01-2010, 10:47 PM
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