Nutriverse has been hijacked!!!

gigante35

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Got call from my bank to shut down visa card, transaction was between december and january on nutriverse and card was compromised. Bank officer told me somone broke owner of this nutriverse database with card information. Watch your account in future, and changed account cards.
 
justhere4comm

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Got call from my bank to shut down visa card, transaction was between december and january on nutriverse and card was compromised. Bank officer told me somone broke owner of this nutriverse database with card information. Watch your account in future, and changed account cards.
If true, my man, that may explain where my card was compromised a while back and $969 (at Verizon) charged. I had to go through bank security fraud department; change my card, and reset all auto payments. Good times. I think someone bought themselves an iPhone 7+ on me. I hope he drops it in the ocean. lol.

Maybe a representative can chime in and give us all a heads up on the validity of this. Volvo140G
 
gigante35

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No more transaction on nutriverse for me in the future, this is obviously explanation why they crushed their service and net page. I can remember on January after first shut down of page i have had tried bought something, and on payment method i chose card payment but ccv number didnt need to refill. This is serious security problem.
 
Cscott622

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Guess this explains why both of my bank cards were compromised within 2 days..
 
gigante35

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On mine case visa center had informed my bank to shut down card because it was compromised. It seems they found list of stolen information.
 

210LBS

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Damnit. Wish I knew which credit card(s) I used there.
 
CDale

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Same guys that were asking you to send you CC info over email?
 

carguy123

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No more transaction on nutriverse for me in the future, this is obviously explanation why they crushed their service and net page. I can remember on January after first shut down of page i have had tried bought something, and on payment method i chose card payment but ccv number didnt need to refill. This is serious security problem.
Could you have possibly saved your credit card info on the website? I have noticed some sites default to that unless you uncheck the box. Regardless, not a good situation at all. Would like to hear something officially from them.
 
Syanide

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fk.. this also explains why my card was also compromised in feb
 
justhere4comm

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Could you have possibly saved your credit card info on the website? I have noticed some sites default to that unless you uncheck the box. Regardless, not a good situation at all. Would like to hear something officially from them.
When you are offered this, I assume the card information is sent securely to an encrypted database that uses salted hash pass-wording.
 
GQdaLEGEND

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dang .. nice post , i will keep an eye on mine
 

carguy123

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When you are offered this, I assume the card information is sent securely to an encrypted database that uses salted hash pass-wording.
I am referring to when you place a order at most online stores, once you enter in your credit card information they provide a option to "save this card for future use". I have no clue what they are doing in the background but I always decline that portion anyway.
 
justhere4comm

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I am referring to when you place a order at most online stores, once you enter in your credit card information they provide a option to "save this card for future use". I have no clue what they are doing in the background but I always decline that portion anyway.
Yep, I get that. It should be safe.
 
Nac

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My card had fraudulent use earlier this year, but I assumed it was cos of all the porn sites I use.
 
DEVANS89

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My card had fraudulent use earlier this year, but I assumed it was cos of all the porn sites I use.



But there’s free websites...i err heard about one time...
 
banjobounce

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If true, my man, that may explain where my card was compromised a while back and $969 (at Verizon) charged. I had to go through bank security fraud department; change my card, and reset all auto payments. Good times. I think someone bought themselves an iPhone 7+ on me. I hope he drops it in the ocean. lol.

Maybe a representative can chime in and give us all a heads up on the validity of this. Volvo140G
Mine financial doppelganger decided to get lyfted all around San Francisco, purchase some Blizzard games, and about 500 dollars worth of delivery food from Panda foods.
 
thebigt

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you guys are crazy....I went to Walmart and got a FREE bluebird debit card and just load the amount I plan on spending--FREE loading also....

no way in hell I would make ANY online purchase using my bank credit card-NO WAY!!!!
 
Jiigzz

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I'm not surprised something was up. When their payment services broke it seemed obvious that something was up - visa and Mastercard usually support those services and so it wouldn't take long to get them running again. As it never came back, it seems more likely they refused to do business with them.

Patiently waiting for an official response
 

Sparta12

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I hope the people that hacked it die, legit scum... we do not need these people on earth
 
AntM1564

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I'm not going to jump to conclusions, but I also did have my card compromised about 7 weeks ago. Around 13,000 I had to get cleared up.
 

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Since I’m sure nutriverse knew this happened why on earth didn’t the send out emails or make an announcement on here
 
cheftepesh1

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Keep to companies with secure databases.
 
TommyTuffGuy

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Yep mine got comped this past year as well. Out of the blue as I thought. Now I can match it up with the two times I used Nutriverse.
 
justhere4comm

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No response isn't a good sign.
 

210LBS

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I feel like I'm just waiting for suspicious activity on one of my CCs now.....
 
justhere4comm

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How can you ever know they are secure? I had assumed nutriverse were secure since I’d ordered from them the past 3 years without issues
I'd like to know the answer to this as well.

I am nOw doubting another online retailer. I had logged into my account a while ago, and someone else's information was there instead of mine. I freaked out, then made them purge all of my data and account from their system. I had to threaten legal action to get a response from them. Even then they treated me as if it was my probLem.
 
mbonheur

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I ordered there a year ago. How do I know whether I am concerned?
 

210LBS

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Cancel the card mate to be on the safe side and get a new one
I don't even know how many different cards I've used there. I know which card I used in January of this year, but I've placed orders with them over a year ago which I can't find the statements to.
 
Smont

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you guys are crazy....I went to Walmart and got a FREE bluebird debit card and just load the amount I plan on spending--FREE loading also....

no way in hell I would make ANY online purchase using my bank credit card-NO WAY!!!!
I do the same, always have always will
 

thatsuppguy

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damn, had a couple orders there several months ago. guess I need to double check CC activity.
 
CDale

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I noticed a lot of guys trying to do orders over email. If you gave your CC info over email you are at risk.
 
The Express 42

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Almost gave them my info through email to make an order, I expressed my concerns to them it sounded sketchy. Glad I never went through with it
 

bigsmall

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Been buying stuff with them lately, every couple of months and for years.....no problems here.
Were the fraud transactions made local to you?
 

bigsmall

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I just got goods from nutriverse and have been ordering from them regularly and for years - no problems here.But I will keep a watch out.
 
justhere4comm

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Been buying stuff with them lately and monthly.....no problems here.
Were the fraud transactions made local to you?
Welcome. When you say "Where the transactions local to you?" do you mean all of us?

If the database compromise caused the shutdown, then that's been plugged already, and if you were going to have issues it would have been before they shut the site down for maintenance. My best guess.

How did you buy from them? e-mail? by phone?
Did you use a credit card; debit card; secure card; gift card? Recurring payments or one-off?

As of yet, no representative of Nutri-verse has said anything in this discussion.
I emailed them but am still awaiting a reply.
 

max silver

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I had been giving them credit card information through email, but thanks to warnings from several here I came to my senses and stopped doing so. Thankfully I haven't had my credit card information stolen, I may have dodged a bullet here. It's really too bad though they've had so many issues, they were my go to retailer for most of my supplements, as the deals just couldn't be beaten.
 

bigsmall

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I'm not surprised something was up. When their payment services broke it seemed obvious that something was up - visa and Mastercard usually support those services and so it wouldn't take long to get them running again. As it never came back, it seems more likely they refused to do business with them.

Patiently waiting for an official response
They are still taking credit card payment.
 

bigsmall

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Welcome. When you say "Where the transactions local to you?" do you mean all of us?

If the database compromise caused the shutdown, then that's been plugged already, and if you were going to have issues it would have been before they shut the site down for maintenance. My best guess.

How did you buy from them? e-mail? by phone?
Did you use a credit card; debit card; secure card; gift card? Recurring payments or one-off?

As of yet, no representative of Nutri-verse has said anything in this discussion.
I emailed them but am still awaiting a reply.
I was asking OP if the fraud transactions were made local to where he lives or 'far away'.
Since the site has been down, I have bought via email twice. A form authorizing each transaction is completed by the purchaser. I paid by Visa- manually provided with the authorization form. I trust them and have never had a problem. I was communicating with them on email yesterday btw. One item was forgot in the last shipment that I received last Friday. They corresponded that it would shipped out today. However, maybe this is why the site is down (card data comprimise) and maybe they are in the process of opening under a new name or something?
 
justhere4comm

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I was asking OP if the fraud transactions were made local to where he lives or 'far away'.
Since the site has been down, I have bought via email twice. A form authorizing each transaction is completed by the purchaser. I paid by Visa- manually provided with the authorization form. I trust them and have never had a problem. I was communicating with them on email yesterday btw. One item was forgot in the last shipment that I received last Friday. They corresponded that it would shipped out today. However, maybe this is why the site is down - maybe they are in the process of opening under a new name or something?
My man, when you e-mail, you are risking compromise from more then the recipient.
Don't ever email confidential information of any kind.

Here's why:

There are numerous places email data can be compromised and worst of all, once it’s been sent it can never be removed and you will have no idea how long that information will be “hanging” around.

The device of the sender and receiver.

Emails sitting on a sender and receiver's device are easily accessed by anyone. If someone can sit at your computer, grab your phone, or swipe through your tablet, odds are your email is sitting right there for them to read. Even locked screens and passwords are regularly breached, particularly if these are known to others. Consider partners, wives, children. Your wife needs to check your phone for a contact number, if you have email on your phone and she can unlock it then you have already breached your patient’s privacy.

Your email data is stored in 'files' on your device and there are programs that can access and read those files, these programs can even read and display attachments. Rifling through email is the most common process of Malware.

Networks the email is sent through

The networks are a little more complicated and much more open to access from numerous locations. In a scenario where your email is hosted external to your organisation and you email a contact external to your organisation, the email is sent over the internet using a minimum of three links or connections.

Yours and your recipient’s connection to the email provider. These being the Internet service provider (ISP) or hosted email service like Gmail, MS Office365.

The next locations are the network connections between your email provider and the recipient’s provider.

If you’re sending email to someone on the same service for example Gmail there is at least the first two potential network vulnerabilities where the connection the email is sent over could be compromised. If your recipient’s email is elsewhere for example a company hosted mail server then you have at least one more vulnerability of the connection between Gmail and your recipient’s email server.

When sending an email across the Internet generally each person has a different Internet service and mail server and each of those connections involves a series of routers and switches most likely owned and operated by different organisations. The email will travel through multiple locations before it reaches the recipient. If one connection is secure, there’s no guarantee any other connection in the sequence is secure.

The Servers where the email is stored and forwarded

Each email service provider has their own Servers where they physically store your email. If someone cracks or guesses your email password, they have the ability to login to your email provider webmail directly and read any email stored there. However that’s not the only risk. Most email services store your messages as plain text. So any attacker who can access those servers can easily access all the stored email and attachments.



Edit:
The only way I would buy from them at this point is calling their 1-800-Number or known direct line, and verbally tell them my CC information.

I'm hoping a representative from Nutri-verse will come in here and address the OP, and other posters concerns.
 
MrKleen73

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Welcome. When you say "Where the transactions local to you?" do you mean all of us?

If the database compromise caused the shutdown, then that's been plugged already, and if you were going to have issues it would have been before they shut the site down for maintenance. My best guess.

How did you buy from them? e-mail? by phone?
Did you use a credit card; debit card; secure card; gift card? Recurring payments or one-off?

As of yet, no representative of Nutri-verse has said anything in this discussion.
I emailed them but am still awaiting a reply.
The reps have almost nothing to do with the company. Contact the company directly. Reps for MOST companies have no idea about anything on the business, and just email the same people you would for information. They do this for $100-150 in supplements that at best cost the company $50-75 total to purchase, or make and bottle. Why make them deal with this uneasy stuff?

I know the reps for Black Lion seem to be a lot more involved as you have direct access to Brundel but most reps have access to the head rep who is quite often still not an employee of the company just someone getting a little more free product. If I were a rep for them I would notify someone higher up and note that I had in here and then avoid this thread like the plague.
 
MrKleen73

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My man, when you e-mail, you are risking compromise from more then the recipient.
Don't ever email confidential information of any kind.

Here's why:

There are numerous places email data can be compromised and worst of all, once it’s been sent it can never be removed and you will have no idea how long that information will be “hanging” around.

The device of the sender and receiver.

Emails sitting on a sender and receiver's device are easily accessed by anyone. If someone can sit at your computer, grab your phone, or swipe through your tablet, odds are your email is sitting right there for them to read. Even locked screens and passwords are regularly breached, particularly if these are known to others. Consider partners, wives, children. Your wife needs to check your phone for a contact number, if you have email on your phone and she can unlock it then you have already breached your patient’s privacy.

Your email data is stored in 'files' on your device and there are programs that can access and read those files, these programs can even read and display attachments. Rifling through email is the most common process of Malware.

Networks the email is sent through

The networks are a little more complicated and much more open to access from numerous locations. In a scenario where your email is hosted external to your organisation and you email a contact external to your organisation, the email is sent over the internet using a minimum of three links or connections.

Yours and your recipient’s connection to the email provider. These being the Internet service provider (ISP) or hosted email service like Gmail, MS Office365.

The next locations are the network connections between your email provider and the recipient’s provider.

If you’re sending email to someone on the same service for example Gmail there is at least the first two potential network vulnerabilities where the connection the email is sent over could be compromised. If your recipient’s email is elsewhere for example a company hosted mail server then you have at least one more vulnerability of the connection between Gmail and your recipient’s email server.

When sending an email across the Internet generally each person has a different Internet service and mail server and each of those connections involves a series of routers and switches most likely owned and operated by different organisations. The email will travel through multiple locations before it reaches the recipient. If one connection is secure, there’s no guarantee any other connection in the sequence is secure.

The Servers where the email is stored and forwarded

Each email service provider has their own Servers where they physically store your email. If someone cracks or guesses your email password, they have the ability to login to your email provider webmail directly and read any email stored there. However that’s not the only risk. Most email services store your messages as plain text. So any attacker who can access those servers can easily access all the stored email and attachments.



Edit:
The only way I would buy from them at this point is calling their 1-800-Number or known direct line, and verbally tell them my CC information.

I'm hoping a representative from Nutri-verse will come in here and address the OP, and other posters concerns.
Yeah putting cc info in an email is downright scary...
 

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