Nutriverse has been hijacked!!!
- 03-13-2018, 11:47 AM
- 03-13-2018, 11:51 AM
No response isn't a good sign.
03-13-2018, 11:58 AM
03-13-2018, 12:00 PM
03-13-2018, 12:01 PM
03-13-2018, 12:11 PM
I am nOw doubting another online retailer. I had logged into my account a while ago, and someone else's information was there instead of mine. I freaked out, then made them purge all of my data and account from their system. I had to threaten legal action to get a response from them. Even then they treated me as if it was my probLem.
03-13-2018, 12:22 PM
03-13-2018, 12:35 PM
03-13-2018, 12:39 PM
03-13-2018, 12:51 PM
03-13-2018, 01:09 PM
03-13-2018, 01:17 PM
03-13-2018, 01:50 PM
I noticed a lot of guys trying to do orders over email. If you gave your CC info over email you are at risk.
03-13-2018, 02:21 PM
Almost gave them my info through email to make an order, I expressed my concerns to them it sounded sketchy. Glad I never went through with it
SERIOUS NUTRITION SOLUTIONS REPRESENTATIVE
03-13-2018, 02:27 PM
03-13-2018, 02:51 PM
Been buying stuff with them lately, every couple of months and for years.....no problems here.
Were the fraud transactions made local to you?
03-13-2018, 02:58 PM
I just got goods from nutriverse and have been ordering from them regularly and for years - no problems here.But I will keep a watch out.
03-13-2018, 03:02 PM
If the database compromise caused the shutdown, then that's been plugged already, and if you were going to have issues it would have been before they shut the site down for maintenance. My best guess.
How did you buy from them? e-mail? by phone?
Did you use a credit card; debit card; secure card; gift card? Recurring payments or one-off?
As of yet, no representative of Nutri-verse has said anything in this discussion.
I emailed them but am still awaiting a reply.
03-13-2018, 03:07 PM
I had been giving them credit card information through email, but thanks to warnings from several here I came to my senses and stopped doing so. Thankfully I haven't had my credit card information stolen, I may have dodged a bullet here. It's really too bad though they've had so many issues, they were my go to retailer for most of my supplements, as the deals just couldn't be beaten.
03-13-2018, 03:09 PM
03-13-2018, 03:11 PM
03-13-2018, 03:16 PM
Since the site has been down, I have bought via email twice. A form authorizing each transaction is completed by the purchaser. I paid by Visa- manually provided with the authorization form. I trust them and have never had a problem. I was communicating with them on email yesterday btw. One item was forgot in the last shipment that I received last Friday. They corresponded that it would shipped out today. However, maybe this is why the site is down (card data comprimise) and maybe they are in the process of opening under a new name or something?
03-13-2018, 03:22 PM
Don't ever email confidential information of any kind.
There are numerous places email data can be compromised and worst of all, once it’s been sent it can never be removed and you will have no idea how long that information will be “hanging” around.
The device of the sender and receiver.
Emails sitting on a sender and receiver's device are easily accessed by anyone. If someone can sit at your computer, grab your phone, or swipe through your tablet, odds are your email is sitting right there for them to read. Even locked screens and passwords are regularly breached, particularly if these are known to others. Consider partners, wives, children. Your wife needs to check your phone for a contact number, if you have email on your phone and she can unlock it then you have already breached your patient’s privacy.
Your email data is stored in 'files' on your device and there are programs that can access and read those files, these programs can even read and display attachments. Rifling through email is the most common process of Malware.
Networks the email is sent through
The networks are a little more complicated and much more open to access from numerous locations. In a scenario where your email is hosted external to your organisation and you email a contact external to your organisation, the email is sent over the internet using a minimum of three links or connections.
Yours and your recipient’s connection to the email provider. These being the Internet service provider (ISP) or hosted email service like Gmail, MS Office365.
The next locations are the network connections between your email provider and the recipient’s provider.
If you’re sending email to someone on the same service for example Gmail there is at least the first two potential network vulnerabilities where the connection the email is sent over could be compromised. If your recipient’s email is elsewhere for example a company hosted mail server then you have at least one more vulnerability of the connection between Gmail and your recipient’s email server.
When sending an email across the Internet generally each person has a different Internet service and mail server and each of those connections involves a series of routers and switches most likely owned and operated by different organisations. The email will travel through multiple locations before it reaches the recipient. If one connection is secure, there’s no guarantee any other connection in the sequence is secure.
The Servers where the email is stored and forwarded
Each email service provider has their own Servers where they physically store your email. If someone cracks or guesses your email password, they have the ability to login to your email provider webmail directly and read any email stored there. However that’s not the only risk. Most email services store your messages as plain text. So any attacker who can access those servers can easily access all the stored email and attachments.
The only way I would buy from them at this point is calling their 1-800-Number or known direct line, and verbally tell them my CC information.
I'm hoping a representative from Nutri-verse will come in here and address the OP, and other posters concerns.
03-13-2018, 03:26 PM
I know the reps for Black Lion seem to be a lot more involved as you have direct access to Brundel but most reps have access to the head rep who is quite often still not an employee of the company just someone getting a little more free product. If I were a rep for them I would notify someone higher up and note that I had in here and then avoid this thread like the plague.
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03-13-2018, 03:27 PM
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