enzo123dog
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I just got an e mail from Taurus Nutrition of a 7-Keto Recall. Anybody know what is the reason for this.
This is the body of the email:there is no writing in the body of the e mail and the heading looks like this with no explanation of the recall
7-KE Spray Voluntary Recall
After you apologize to HenryV you can go to this thread http://www.prohormoneforum.com/q-patrick-arnold/45975-5aohp-2.html and apologize to Patrick Arnold.I'll be accepting apologies in this thread from all the Taurus reps who gave me shit in it.
This is the body of the email:
For any of you following the controversy, it does appear that there is a very small amount of 5a-androstanediol in our 7-KE product (roughly 3% of the active ingredient). Even though we feel that this is probably a normal situation where our supplier did give us one of the materials with less than 95% purity, we still feel like the right thing to do is advise our customers and offer a refund. We strongly feel that this trace amount isn't enough to cause ANY physiological effect, but it's the right thing to do. Please discard your unused portion.
To answer every critic on the boards this stuff happens when you rely on Chinese suppliers and has happened to many companies in the past. I hope you treat Taurus the same way you've treated them. It's regrettable, but this stuff happens and we will in act even tougher testing protocols to ensure that this doesn't happen again.
If you wish to get a refund, please email:
7kerefund with your order number and name and we will issue you a check.
The yahoo address is non functioning and after buying 2 bottles I bought two more as they were going out of stock. However I never got anything from the use of at least one whole bottle. Nothing. I was also concerned about the type of alcohol used in teh spray as it is not a good alcohol for the body. isopropyl alcohol is poisonous actually.
I'm glad to be getting my money back.
Tried to send email to address with my order # s to get refund and got this error message
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 delivery error: dd This user doesn't have a yahoo.com account
Can a Taurus rep help out with this why does the email address I was sent to get a refund not exist?
I tried the email and it kicked back on me too. If your having problems getting your email's through (which I take it most are) you can contact them through this CS email with the same info and they should help you out:I bought 4 bottles, used 1 and a half, heard about the controversy and decided to stop using it. I am happy that Taurus finally admitted to the problem and will take care of the customers, but as others have said the email address isn't working. Hope to hear from a rep soon.
SERIOUSLY! my girlfriend uses this on and off. should she never use it again!?Actually, more importantly, how would this have impacted Rosie?
It could be that they didn't get to your message before the close of business hours. A lot of companies do not reply to emails over the weekend. Give them until the end of business tomorrow and if you don't hear anything from them call. 702-232-8522i tried myself to the yahoo account and got the error message. emailed customer service friday and they still didnt email me back. i just wanted a refund for 2/4 bottles i bought or some store credit and still waiting for the reply. doubt we're gonna get refunded. and we wonder why the other reps left the company
It's had no negative effects on me and I love it, regardless!Actually, more importantly, how would this have impacted Rosie?
That's an informed decision she will have to make for herself.SERIOUSLY! my girlfriend uses this on and off. should she never use it again!?
Advising me or 808rebel re his missus? If it's at me, you should know me well enough to know that I make informed decisions - I made one to beta test the product because I trust Eric, and then to continue using it (I have been using 7-KE for quite some time and know how my body responds to the product), and this incident means another to be made. If at 808rebel re his missus, as I said to him, whether she continues using it or not is entirely up to her.I'd advise her not to take it any more.
You're correct - 7-KE is one of my staples and I haven't stopped using it since my first bottle last December!I ran two bottles of this. Rosie was using the spray quite religiously IIRC.
If you don't hear anything from them by mid day tomorrow, just call them.guess ill a couple more days till they respond
The bolded words - EVERYone should do this anyway, period! You should ALWAYS know and understand about what you are using (if you don't and are not knowledgeable about this yourself, only taking the word of another over doing your own research on it, it's being foolish, IMO), and even more importantly, WHY you are using it - everything should have a PURPOSE for its usage and not just be used for the sake of it or because someone else said you should use it.Yeah Rosie, I was referring to his missy I know you are well educated enough to make the decision but I'd still personally err on the side of caution with other females/significant others and have them stop at least temporarily while they get a solid understanding of what they are taking or possibly going to take. But that's just my opinion and obviously everyone has the right to do what they want, I just like erring on the safe side when it comes to advising others
If it's not listed on the label, people can't make an informed decision.The bolded words - EVERYone should do this anyway, period! You should ALWAYS know and understand about what you are using (if you don't and are not knowledgeable about this yourself, only taking the word of another over doing your own research on it, it's being foolish, IMO), and even more importantly, WHY you are using it - everything should have a PURPOSE for its usage and not just be used for the sake of it or because someone else said you should use it.
~Rosie~
Yeah, there's not a lot you can do if a product has A,B,C listed as the ingredients and actually it contains X,Y,Z.If it's not listed on the label, people can't make an informed decision.
I wasn't sure if you took part in tested competitions or would have any issues with it professionally.It's had no negative effects on me and I love it, regardless!
Assuming that this time they're right/telling the truth. They haven't mentioned the epiandrosterone at 25 - 30%, which is also androgenic.It is a small contamination in terms of the overall product
Ah... Very interesting. All in all i think ill stay away from their 7keAssuming that this time they're right/telling the truth. They haven't mentioned the epiandrosterone at 25 - 30%, which is also androgenic.
That's true, but knowing about it NOW, they CAN make an informed decision henceforth.If it's not listed on the label, people can't make an informed decision.
Yes, the competitions I have competed in and will compete in are tested competitions. Therefore, I likely will NOT be competing as I wanted to at the end of October or this year, for this reason, erring on the side of caution, also considering the time out I have had to have from training and the changes re physique because of my recent injury. Believe me, I am VERY selective about the products I use, especially having been an elite athlete who was required to perform random drug tests throughout my cycling career, but also because it is a conscious decision of mine to be a lifetime natural athlete, so yes, while it was disappointing to hear about the contamination, now that it is know, measures, including not competing this year, can be taken to set it right, Ben.I wasn't sure if you took part in tested competitions or would have any issues with it professionally.
As Henry knows, I looked into this and Prototype's 7 spray. If Taurus were available in the UK I would have probably bought a bottle as the main problem was availability here. If I had taken it and found out it was contaminated I would have been seriously annoyed. It is a small contamination in terms of the overall product but I don't want to take in these type of contaminants in any form. I am a 'natural' trainee for a reason and like to keep it that way.
I hope it won't effect any tested competitors.
Are you referring to this?Got a second email
[email protected]
You can also contact them via phone if you still have any other questions about the refund process at:
702-232-8522
Same here multiple attempts to email their customer service with my order #s with no response. I'm not optimistic about the refund ever coming. I'll be happy to send back my bottle and 1/2 I just want my $ back as i stopped using it after the current revelations and will never use it.I've got the emails too. Unfortunately they don't respond back to me and neither does the owner of Taurus respond to my PM's on here either or reply to these threads.
I got 2 bottles that I want a refund for, any stand up company would be contacting me back and getting my refund... So what's going on TaurusNut?
I've got the emails too. Unfortunately they don't respond back to me and neither does the owner of Taurus respond to my PM's on here either or reply to these threads.
I got 2 bottles that I want a refund for, any stand up company would be contacting me back and getting my refund... So what's going on TaurusNut?
same here. sent pms, emails, called and no one picked up. idk guys, doubt we're gettin any refund. at least some store credit would be niceSame here multiple attempts to email their customer service with my order #s with no response. I'm not optimistic about the refund ever coming. I'll be happy to send back my bottle and 1/2 I just want my $ back as i stopped using it after the current revelations and will never use it.
Actually no..... I wouldn't buy any of there products again. EVER.same here. sent pms, emails, called and no one picked up. idk guys, doubt we're gettin any refund. at least some store credit would be nice
lol ther daa-hcg was awesome. good price and got 52 servings out of itActually no..... I wouldn't buy any of there products again. EVER.
Maybe there was dbol in itlol ther daa-hcg was awesome. good price and got 52 servings out of it
this is exactly where i stand...same here. sent pms, emails, called and no one picked up. idk guys, doubt we're gettin any refund. at least some store credit would be nice
Hope soMaybe there was dbol in it
Nice to see it's getting resolved.I recieved a replacement product of my liking today via ups instead of a check. Thanks for the quick response.
Maybe they just re-credited your card. If I was you I would check my balance just to be sure. That seems like an easier thing to do as a whole then sending everyone a refund check IMO.Well that should of told us that was a option and if they had time to send out Product, why hasn't and recieved their checks
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