nutraplanet?

[Big Papi]

placed an order with nutra last sunday and haven't received shipping info. emailed them and have yet to receive a response. ever since they were bought out i have had a few similar equally ****ty experiences with them. anyone else have similar problems? i don't see myself ordering from them anymore

 

[jameschoi]

I emailed them two weeks ago about a product and they never replied lol

 

[The Solution]

placed an order with nutra last sunday and haven't received shipping info. emailed them and have yet to receive a response. ever since they were bought out i have had a few similar equally ****ty experiences with them. anyone else have similar problems? i don't see myself ordering from them anymore

I emailed them two weeks ago about a product and they never replied lol

Have either of you tried to reach out to me or NutraPlanet15 with your order numbers and problems?
We are direct communication to help fix and solve your problems. Please shoot NutraPlanet15 a DM/PM and we will get right to work to help solve your issues. Include your email address and order # please

 

[jameschoi]

I will call them on monday or tuesday.

 

[The Solution]

I will call them on monday or tuesday.

Why not shoot NutraPlanet15 a DM with your problem. This way we can look into it sooner then that, and fix the mistake.
If you want to send me the problem, order # and email. I will personally forward it over to him for a quicker turnaround.

 

[NutraPlanet15]

Send me a pm on here and I will look into this right away

 

[AntM1564]

It baffles me that people have these issues since the switch in ownership. I have ordered a half dozen times or so since and never had an issue.

 

[ironkill]

Nutraplanet has gotten so bad for delayed shipping. I ordered com may 13th and it's still processing. 3 emails sent and no reply. Very frustrating.

 

[mase1]

Knock on wood, I have never had any issues ordering or quick shipping with old or new ownership. I have a order put in last night, I will update going forward.

 

[The Solution]

Nutraplanet has gotten so bad for delayed shipping. I ordered com may 13th and it's still processing. 3 emails sent and no reply. Very frustrating.

Have you PM'd NutraPlanet15 regarding your order?
You could always send me your order #, email and invoice and i could send it right over to him to get it looked into.
I will shoot him a message to take a look at your order bud.

 

[ironkill]

Have you PM'd NutraPlanet15 regarding your order?
You could always send me your order #, email and invoice and i could send it right over to him to get it looked into.
I will shoot him a message to take a look at your order bud.

After seeing this thread I just did, thanks for offering your help

 

[LeanEngineer]

I have not ordered from them but others seem to have success when ordering from them. I would do what thesolution has suggested.

 

[gav86]

I've had loads of problems as of late. All were fix in the end but def not what it used to be like with them

 

[The Solution]

I've had loads of problems as of late. All were fix in the end but def not what it used to be like with them

If there ever is an issue please PM NutraPlanet15, or if you need assistance please let me know with your invoice #, email, and attach your invoice to me and I will send it his way to get it looked at ASAP

 

[ironkill]

Thanks to NutraPlanet15 for looking into my order and responding quickly to my issues. Appreciate it

 

[The Solution]

Thanks to NutraPlanet15 for looking into my order and responding quickly to my issues. Appreciate it

Told you..... like I said you need anything you have direct contact on these boards ... use your resources !!!

 

[mase1]

People Forget, nutraplanet was the original discount online retailer! Everyone else has followed, and in all fairness there are a couple that have raised their game and are top also.

 

[ironkill]

Told you..... like I said you need anything you have direct contact on these boards ... use your resources !!!

Fair enough but I also shouldn't have 3 direct emails ignored and have to scour the internet for a contact. But glad it's straightened out

 

[The Solution]

Fair enough but I also shouldn't have 3 direct emails ignored and have to scour the internet for a contact. But glad it's straightened out

That I can't control since I don't work for the company, or have access to their email.
I am spending my free time trying to help you when I have 0 association with the company bud. Just trying to do whats right and help the AM Community on my own time. I hope you understand that I don't have any ties to NP. I simply just try and forward what I see to customer service as fast as possible to resolve any issues on these boards

 

[ironkill]

That I can't control since I don't work for the company, or have access to their email.
I am spending my free time trying to help you when I have 0 association with the company bud. Just trying to do whats right and help the AM Community on my own time. I hope you understand that I don't have any ties to NP. I simply just try and forward what I see to customer service as fast as possible to resolve any issues on these boards

I totally understand. Like I said I appreciate the help. My gripe was never directed towards you my friend. Thanks for the direction, have a good one solution.

 

[Joe12]

Sorry to hear about the problem. I've never had any problems with them myself, and I have used them multiple times. Just got an order in the mail from them last week.

 

[The Solution]

I totally understand. Like I said I appreciate the help. My gripe was never directed towards you my friend. Thanks for the direction, have a good one solution.

All good man.
Like I said I am just trying to help the AM Community in any way, shape ,or form buddy! We are a family! Got to take care of each other

 

[johnnyp]

So should NutraPlanet15 be given advanced noticed if one were to intend on ordering?

 

[thebigt]

That I can't control since I don't work for the company, or have access to their email.
I am spending my free time trying to help you when I have 0 association with the company bud. Just trying to do whats right and help the AM Community on my own time. I hope you understand that I don't have any ties to NP. I simply just try and forward what I see to customer service as fast as possible to resolve any issues on these boards

nutraplanet needs to put you on the payroll so you can add them to your sig...it would be a wise move on their part since you are so visible on the forum!!!

 

[The Solution]

So should NutraPlanet15 be given advanced noticed if one were to intend on ordering?

Majority of the orders have very little problems. If there are any problems you can reach out to myself or NutraPlanet15 and we will make it right.
What you looking to grab?

 

[The Solution]

nutraplanet needs to put you on the payroll so you can add them to your sig...it would be a wise move on their part since you are so visible on the forum!!!

That would be nice, but NP is based out of NC, and i live in PA. That is quite a haul

 

[JAMES1980]

2 international orders submitted and delivered perfectly. Thanks .

 

[thebigt]

That would be nice, but NP is based out of NC, and i live in PA. That is quite a haul

online customer service....glorified middleman, lol.

 

[andrewski48]

Ordered off Nutraplanet numerous times. Had an issue once with a discount that was not applied and never received a response to two emails, so I understand the email frustration. I came on here and it was resolved almost immediately. Never had an issue receiving my orders, and being that I live in NC I have actually received my products on occasion next day.

 

[Jiigzz]

For what it's worth guys, my companies outlook says that the listed NP email is defunct. So if you use a free email provider thst doesn't do checks (gmail, yahoo etc) then you likely wouldn't know that the emails are not getting through

 

[thebigt]

For what it's worth guys, my companies outlook says that the listed NP email is defunct. So if you use a free email provider thst doesn't do checks (gmail, yahoo etc) then you likely wouldn't know that the emails are not getting through

screw a bunch of high tech...I do my ordering with nutraplanet by phone---old school!!!

 

[Jiigzz]

screw a bunch of high tech...I do my ordering with nutraplanet by phone---old school!!!

Haha, I live overseas so that call would be expensive

 

[thebigt]

Haha, I live overseas so that call would be expensive

:usa:

:bling:

 

[ironkill]

Just a follow up; nutraplanet pulled through and rushed my order. Thanks to NutraPlanet15 for rectifying the issue.

 

[The Solution]

Just a follow up; nutraplanet pulled through and rushed my order. Thanks to NutraPlanet15 for rectifying the issue.

You know how we roll at NP
Thanks for the support

 

[ironkill]

You know how we roll at NP
Thanks for the support

A handful of free samples including quake which I've been really wanting to try. Cheers to NP

 

[The Solution]

A handful of free samples including quake which I've been really wanting to try. Cheers to NP

Thats whats up brother. Check your PM's

 

[JAMES1980]

Going to submit my order today. Oh Yeah !

 

[JAMES1980]

Errr.....will try again later. Unable to log into my account.

 

[NutraPlanet15]

Pm sent

 

[JAMES1980]

Thanks ! Problem solved.

 

[The Solution]

Thanks ! Problem solved.

NutraPlanet15 is lightning on that Customer Service!

 

[JAMES1980]

NutraPlanet15 is lightning on that Customer Service!

Sweet ! Still picking my stuff . ?

 

[The Solution]

Sweet ! Still picking my stuff . ��

Just a FYI
lots of deals going up shortly

 

[JAMES1980]

Just a FYI
lots of deals going up shortly

Lovely ! I am picking the mybar and oh yeah bar at the moment ?

 

[The Solution]

Lovely ! I am picking the mybar and oh yeah bar at the moment ��

Both fantastic purchases

 

[JAMES1980]

Both fantastic purchases

Will Dymatize Pre available at Nutraplanet in future?

 

[The Solution]

Will Dymatize Pre available at Nutraplanet in future?

It is not released yet, there is no way of saying that.

 

[JAMES1980]

ProductTotal
ISS Research OH YEAH! ONE 12ct bars × 1
Flavor:
Almond Bliss
$24.99
ISS Research OH YEAH! ONE 12ct bars × 1
Flavor:
Variety Pack
$24.99
Pro Supps - Brackett Busting Bar Blowout !!- MY BAR - 12ct Confetti Crunch + free 6ct Peanut Butter Crunch (18bars) × 1
12ct MY BAR:
Confetti Cake Crunch
FREE 6ct My BAR:
Peanut Butter Crunch
$25.99
MAN Sports - Clean Protein 23 serving -- Free MAN Swag HAT × 1
Flavor:
Unicorn Milk
$32.99
MAN Sports- ISO-Amino 30 Serving × 1
Size:
30 servings
flavor:
Sour Batch
$19.99
MAN Sports- ISO-Amino 30 Serving × 1
Size:
30 servings
flavor:
Dorks
$19.99
MAN Sports- ISO-Amino 30 Serving × 1
Size:
30 servings
flavor:
Tropic Thunder
$19.99
PrimaForce - PEAK O2 - 120g Unflavored Bulk Powder × 1$19.99
Primaforce - TeaCrine 60 caps × 1$19.99
PrimaForce Caffeine Tablets 200 mg × 1

All right! Seal the deal ?

 

[The Solution]

Solid order there.
MAN BCAA's are tasty as hell. Great choices on the bars, and the MAN Protein is super thick and delicious.
You know the drill ANABOLIC MINDS in the comment section. We hook ya up NutraPlanet15