I have to agree with sportsfan. I have yet to find a company, supplement or not, that is as generous, real, down to earth, and customer service oriented as Universal is.
I have been using for 8+ years, have had minimal issues with any products from the company, and any that were had and expressed, were resolved on their end immediately and at no cost to me. I have learned a great deal from the people at Universal, and can call all of them friends and family. Keep it up guys!