International Shipping for NP Customers

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  1. AnabolicMinds Site Rep
    The Solution's Avatar

    International Shipping for NP Customers


    For the month of August we want our international customers to test be treated right for those who continue to support Nutraplanet. For the rest of the month anyone who orders FIMS shipping will be upgraded to DHL expedited service (full tracking) at NO additional charge.

    Here at nutraplanet we want to test out our new DHL 3-8 Day service with free tracking to reward you who continue to buy and support Nutraplanet.

    Get your orders in now because this deal will only last the 2nd half of the month! Free expedited shipping just for placing your order and keeping your service here at Nutraplanet.
    Anabolic Minds Site Rep
    www.anabolicminds.com

  2. AnabolicMinds Site Rep
    The Solution's Avatar

    If you place an order and have any questions please reach out to myself and @NutraPlanet15 with your email and order # we will make sure your taken care of !
    Anabolic Minds Site Rep
    www.anabolicminds.com
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  3. Hmm. Got my attention. Will take a look.

    Edit: OK. I'll give you guys a try. I wouldn't normally order this stuff from the US (although to be fair, one of the items I actually need and its markedly cheaper than I can get here). I want @NutraPlanet15 to know that I'm doing this because I see how often The Solution is on here trying to help people. Otherwise, I wouldn't have placed an order.

    And I like all the food pics he posts.

  4. You would do more if you cut the shipping costs for internationals. I don't care if my order comes faster if I buy something for 30 USD and have to pay another 30-40 USD for shipping. Until you fix that, most internationals will probably rather shop on other sites, even with NP's amazing deals.

    Nutraplanet used to have competitive international shipping at 8 USD. Now, I'd rather shop elsewhere where my money goes for actual supps, not shipping. Shame but that's how I see it. I doubt I'm the only one.

  5. Quote Originally Posted by Rushie View Post
    You would do more if you cut the shipping costs for internationals. I don't care if my order comes faster if I buy something for 30 USD and have to pay another 30-40 USD for shipping.
    When I selected FIMS at the checkout this morning, as instructed, it was $7.95.
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  6. Quote Originally Posted by Eight View Post
    When I selected FIMS at the checkout this morning, as instructed, it was $7.95.
    Maybe you bought something really light. When I tried to put Oh yeah One bars in basket (1 box of 12), it gave me about 17 USD shipping.

  7. Quote Originally Posted by Rushie View Post
    Maybe you bought something really light.
    Could be that - three bottles of pills doesn't weigh much.
  8. AnabolicMinds Site Rep
    The Solution's Avatar

    Quote Originally Posted by Eight View Post
    Hmm. Got my attention. Will take a look.

    Edit: OK. I'll give you guys a try. I wouldn't normally order this stuff from the US (although to be fair, one of the items I actually need and its markedly cheaper than I can get here). I want @NutraPlanet15 to know that I'm doing this because I see how often The Solution is on here trying to help people. Otherwise, I wouldn't have placed an order.

    And I like all the food pics he posts.
    Mate, Thank you for the support! I don't work for NP at all. Just trying to help the people on the boards get products for very good prices!!!

    Quote Originally Posted by Eight View Post
    When I selected FIMS at the checkout this morning, as instructed, it was $7.95.
    ^^^ Zing..... and we are going to upgrade that to expedited for the same price. How about them apples!
    If you buy a package that is 5-10 pounds in weight then yes it will raise quite a bit, welcome to shipping.
    I know when I ship stuff out of my stash just around the US. If I ship a 5lb protein to California (I live in pennsylvania) That could cost $20 alone. If I shipped a bottle of pills maybe 3-4$
    Anabolic Minds Site Rep
    www.anabolicminds.com

  9. Liking those apples very much. Lol.

    Quote Originally Posted by The Solution View Post
    Mate, Thank you for the support!
    No problem. Just being honest.

  10. Quote Originally Posted by Rushie View Post
    You would do more if you cut the shipping costs for internationals. I don't care if my order comes faster if I buy something for 30 USD and have to pay another 30-40 USD for shipping. Until you fix that, most internationals will probably rather shop on other sites, even with NP's amazing deals.

    Nutraplanet used to have competitive international shipping at 8 USD. Now, I'd rather shop elsewhere where my money goes for actual supps, not shipping. Shame but that's how I see it. I doubt I'm the only one.
    Thanks for the Feedback. I hope that I can show you the dilemma on our side. To take your example of OH Yeah bars, the package weights 2lbs. Now if we were to send that fedex economy the estimated price for that 3-4 day service is 27 bucks to canada. If you used our FIMS service it is 7.95 per lb. So since it is 2lbs its going to give you 7.95 per lb of your shipment. Now, please also realize that we PAY 7.95 to ship this to you as well. So that is the shipping cost. Now you can choose usps first class mail on average for 2lb to canada is about 3 weeks and would be again 18-25 bucks depending on Postal Code (just using Canada for an example, other destinations could be more).

    Now using your example lets take the box of ONE bars that we have for sale at 10.99 per box...and lets add the 17 dollars to ship them. So now we are at 27.99 to ship you a box of ONE bars. Now most other websites sell these bars for 24.99-27.99. So, would it make you pull the trigger for me to list them at 24.99 for the bars and only 3 bucks shipping? My shipping costs aren't changing, but maybe that is more ideal for you. The problem that we have to choose a way to list our sale items on the site. I think most ppl would like to see the LOWEST possible price listed and then we give you the REAL shipping expense. So you can pick and choose (knowing heavier items will cost more to ship) the sales. So if the one bar sale has caught your attention, it would be like getting a box at regular price and FREE shipping. At the end of the day the TOTAL price to get the product to you is as low as we can mark the item and then the real shipping expense. Again, I would assume there isn't many sites that would give you a box of ONE bars shipped to you for 27.99. -- I hope this helps.

    -- but for the limited time special we are doing now.. when you choose FIMS you will get that DHL expedited service, with tracking, AND 3-8 day delivery FOR the economical price of FIMS at 7.95 per lb. We are losing money on this but we are also trying a new shipping model to help out international customers and give us some more data to TRY to offer a better shipping price.

  11. Perhaps I'll make it and try the upgraded service.

    Still waiting to receive my order placed on 1st of August.

  12. Quote Originally Posted by JulzRulz View Post
    Perhaps I'll make it and try the upgraded service.

    Still waiting to receive my order placed on 1st of August.
    FIMS shipment shipped on August 1st has ETA of or before Sept 1st --- The upgraded DHL service that we are doing for the same price would give an August 1st shipment the eta of August 7th (with tracking)

  13. If I buy ONE Bars from you for that price I still go into the possibility of paying customs and I can get (non expired) bars cheaper at EU retailer.

  14. Quote Originally Posted by NutraPlanet15 View Post
    FIMS shipment shipped on August 1st has ETA of or before Sept 1st --- The upgraded DHL service that we are doing for the same price would give an August 1st shipment the eta of August 7th (with tracking)
    Yeah no worries, most of my US orders usually take around 14 business days.

  15. Quote Originally Posted by BorisF View Post
    If I buy ONE Bars from you for that price I still go into the possibility of paying customs and I can get (non expired) bars cheaper at EU retailer.
    Understood, we were just using ONE bars as an example as they were brought up. But to be fair anything that you import has the possibility of paying customs. I assume most EVERYONE that orders internationally, do not order any products that they can get locally for the same price + the shipping. So lets use another example. The Mr. Hyde 30 serv with a free My Bar 6ct. is sold on NP for 27.99 - The weight of those items comes right to 2lbs. So shipping cost would be 15.90 for an expedited Service. So you might not be able to get ProSupps Mr. Hyde easily there. So you get a great pre-workout and a free box of My Bars shipped to your door with in expedited trackable service for $43.89 - The shipping ALONE to Australia would be close to $40.00 for a 3 day service.

  16. For us (internationals) it's awesome to order pill products but it's such a pain when ordering powder/bars. I know it hard when some of us want everything cheaper or for free and you need to end up in profit.

    I am not arguing, I totally understand your point.

  17. Quote Originally Posted by NutraPlanet15 View Post
    Understood, we were just using ONE bars as an example as they were brought up. But to be fair anything that you import has the possibility of paying customs. I assume most EVERYONE that orders internationally, do not order any products that they can get locally for the same price + the shipping. So lets use another example. The Mr. Hyde 30 serv with a free My Bar 6ct. is sold on NP for 27.99 - The weight of those items comes right to 2lbs. So shipping cost would be 15.90 for an expedited Service. So you might not be able to get ProSupps Mr. Hyde easily there. So you get a great pre-workout and a free box of My Bars shipped to your door with in expedited trackable service for $43.89 - The shipping ALONE to Australia would be close to $40.00 for a 3 day service.
    Just out of curiosity... I see slinsane by evomuse in stock. Is it really available and ready to ship, as no one else seems to have it due to the issues the company is having, as far as I heard.

  18. Slinsane OOS

  19. Got the email the other day..great deal for intl customers

    Serious Nutrition Solution ~~

    mw at seriousnutritionsolutions dot com
    mike at competitiveedgelabs dot com

  20. AnabolicMinds Site Rep
    The Solution's Avatar

    Quote Originally Posted by mw1 View Post
    Got the email the other day..great deal for intl customers
    Appreciate the support!!!
    Anabolic Minds Site Rep
    www.anabolicminds.com

  21. Quote Originally Posted by BorisF View Post
    For us (internationals) it's awesome to order pill products but it's such a pain when ordering powder/bars. I know it hard when some of us want everything cheaper or for free and you need to end up in profit.

    I am not arguing, I totally understand your point.
    I haven't looked at what NP writes on the package but they have arrived without anyone asking for customs declaration.
    I ordered when they announced the special , hasn't shipped yet. I need to poke them on it.
    DHL might be different, hope it gets through without a problem. DHL is a lot more ana* about customs. They have on their site that they have some special cooperation with customs here but somehow declaring their packages is always worse.
  22. AnabolicMinds Site Rep
    The Solution's Avatar

    Quote Originally Posted by bosskardo View Post
    I haven't looked at what NP writes on the package but they have arrived without anyone asking for customs declaration.
    I ordered when they announced the special , hasn't shipped yet. I need to poke them on it.
    DHL might be different, hope it gets through without a problem. DHL is a lot more ana* about customs. They have on their site that they have some special cooperation with customs here but somehow declaring their packages is always worse.
    If you ever have a question Just PM @NutraPlanet15 with your order number and email .. he will look into it. If you want I could email that individual if you have any questions.
    Anabolic Minds Site Rep
    www.anabolicminds.com

  23. Quick update and suggestion: couple of days ago, I got my order confirmation and confirmation of upgrade to DHL. Great stuff.

    But I didn't know that DHL have like a hundred different mail trackers, so was a bit confused that my tracking number didn't work. Could be useful to include a full link (or text to say to use the tool on Dhlglobalmail.com not the ones on DHL.com) in the email.

    Just a thought.
  24. AnabolicMinds Site Rep
    The Solution's Avatar

    For those looking to track your DHL Orders here is the link

    http://webtrack.dhlglobalmail.com/
    Anabolic Minds Site Rep
    www.anabolicminds.com

  25. Any experience yet with customs when shipping to Germany? I always had back Luck when trying to get virtus or some topicals which sucks as we cannot get any decent comparible products.
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