kaleispimp
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Alright, so they have an epic presale. Get people psyched up for their product and sell some people including myself on V2 and Kraken. At first I would say I had a very positive experience. The customer service/reps did a good job explaining and helping me choose my product, however, their website shipping says 11/15 so I figured I would get an email that it's shipping out shortly after. It never shipped, I message them and they assured me 5-7 business days and I would get my product. Unfortunately it's now December 2nd and have received no shipment. I get there was a manufacturer delay. What bothers me is I have reps on here and customer service giving me 3 different dates. So when do I actually get my product? One says 5-7 days, another says the following Wednesday, another rep says the Wednesday after that and now I'm sitting here wondering if it will ever come? On top of it all, it makes me question the legitimacy and honesty of this new company. If they can't even give me an honest answer as to when I should expect my stuff then why would I order or trust your product? TBH I've ordered from many places and never have I had this experience. Others can attest and I have pictures of every instance as to reinforce my claims. My advice would be to avoid this company until further notice.