Alphamine and Enhanced Return

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    Alphamine and Enhanced Return


    To: Valued PES Customers
    Ref: Voluntary Return of Alphamine and Enhanced products


    PES takes pride in delivering the highest quality products on the market today. Because of our commitment to quality we request the return of the below listed lots of Alphamine and Enhanced.

    If customers have unused or opened containers of these products, we request that you to return them to where it was purchased. A full refund will be provided for all returned product.

    These products contain the ingredient "aegeline". It is important to stress that PES have received no serious adverse events reported from either of these products but out of an abundance of caution we are requesting their return.

    If anyone has any questions, please send me a PM.



    Alphamine Lot #s (Distributed between 09/09/2013 11/12/2013) Enhanced Lot #s (Distributed between 2/4/13 11/5/13)
    ● N09474 EXP: 08/2015
    ● N08447-B EXP: 08/2015
    ● N08448 EXP: 08/2015
    ● N08447-A EXP: 08/2015
    ● N07398 EXP: 07/2015
    ● N07397 EXP: 07/2015
    ● N04238 EXP: 04/2015
    ● N01047 EXP: 03/2015
    ● N01046 EXP: 03/2015
    ● M11589 EXP: 02/2015
    ● M11588 EXP: 02/2015
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    Also, Alphamine will be back on shelves very soon. Enhanced has been discontinued.
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    Quote Originally Posted by bdcc View Post
    Also, Alphamine will be back on shelves very soon. Enhanced has been discontinued.
    Oh wow.

    Didn't enjoy enhanced so I don't care.

    Alphamine my baby is still alive :-)
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    Thanks goodness..
    I found some enhanced for cheap so I stocked up. Stuff is legit
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    Why only specific lots if all contains aegeline? Haven't checked my lot yet but curious.
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    I have a tub of UK Alphamine with aegeline (N-Cinnamoyl-B-Hydroxy-4-Methoxyphenyl-Aethylamin), but the LOT# is not on the list.

    NO5297 - EXP07/15

    Is this good to use?
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    sucks 2 pre's i've recommended people to use...Craze and Enhanced....dead.
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    Glad to see a statement here, and being cautious is respectable.

    Glad to hear no adverse effects or instances occurred with PES products.

    As for the whole aegline controversy, is there reasoning for its suddenly being attacked?
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    I have one of each The enhanced was an insider deal so just ship it back to PES? Do we need our receipt doubt I have them?
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    Just want to say with everything that's been going on.... I stand behind PES 100%. You guys put out amazing products and I support you! Thanks for giving us great go to supps!!!
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    Quote Originally Posted by bcazo View Post
    I have one of each The enhanced was an insider deal so just ship it back to PES? Do we need our receipt doubt I have them?
    email admin@pescience.com and you can get a return label and a refund
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    Quote Originally Posted by Godstrength View Post
    Just want to say with everything that's been going on.... I stand behind PES 100%. You guys put out amazing products and I support you! Thanks for giving us great go to supps!!!
    More greatness to come. Protein just around the corner!! Just waiting for the 3rd flavor to arrive so we can launch our insider. The Snickerdoodle!
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    Quote Originally Posted by nattydisaster View Post

    More greatness to come. Protein just around the corner!! Just waiting for the 3rd flavor to arrive so we can launch our insider. The Snickerdoodle!
    Screw the doodlers ship my Cookies and cream my taste buds are ready!!! Lol
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    Quote Originally Posted by nattydisaster View Post
    More greatness to come. Protein just around the corner!! Just waiting for the 3rd flavor to arrive so we can launch our insider. The Snickerdoodle!

    Love snicker doodles, cinnamony goodness haha. I believe it will be worth the wait! ;-)
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    Why discontinue? It's a great pre. Makes zero damn sense!
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    Quote Originally Posted by bcazo View Post
    I have one of each The enhanced was an insider deal so just ship it back to PES? Do we need our receipt doubt I have them?
    I'll take both if you don't want them
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    Quote Originally Posted by Bamski View Post
    I'll take both if you don't want them
    Oh I want them I'll take my refund and buy the new batch of Alphamine
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    If I ordered from Lockout, how would I go about the return process? Not sure who I would contact
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    Quote Originally Posted by ccnAbolic View Post
    Why only specific lots if all contains aegeline? Haven't checked my lot yet but curious.
    Quote Originally Posted by bdybldnaam View Post
    I have a tub of UK Alphamine with aegeline (N-Cinnamoyl-B-Hydroxy-4-Methoxyphenyl-Aethylamin), but the LOT# is not on the list.

    NO5297 - EXP07/15

    Is this good to use?
    Quote Originally Posted by Driven2lift View Post
    Glad to see a statement here, and being cautious is respectable.

    Glad to hear no adverse effects or instances occurred with PES products.

    As for the whole aegline controversy, is there reasoning for its suddenly being attacked?
    Quote Originally Posted by bcazo View Post
    I have one of each The enhanced was an insider deal so just ship it back to PES? Do we need our receipt doubt I have them?
    Quote Originally Posted by redbirdfan1 View Post
    Why discontinue? It's a great pre. Makes zero damn sense!
    Quote Originally Posted by dekd View Post
    If I ordered from Lockout, how would I go about the return process? Not sure who I would contact
    Quote Originally Posted by ISurfNudeBrah View Post
    Is nutraplanet willing to accept returns and refund customers?
    Quote Originally Posted by bdcc View Post
    To: Valued PES Customers
    Ref: Voluntary Return of Alphamine and Enhanced products






    If anyone has any questions, please send me a PM.

    So we are to send you a private message if we have any questions?
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    Quote Originally Posted by ISurfNudeBrah View Post
    Is nutraplanet willing to accept returns and refund customers?
    They should. If not PM Ben or email admin@pescience.com
    Amino-IV - Not Your Average Amino
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    Damn, I went through 2 of the Alphamine tubs listed -just finished 2 weeks ago.
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    Quote Originally Posted by nattydisaster View Post
    They should. If not PM Ben or email
    So what about Lockout? I have one of the tubs of Enhanced sitting in front of me
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    Do the LOT/Exp include International products?

    I have 4 Enhanced (2x Lt 1050-Exp 5/15....2x Lt 1051-Exp 5/15 + 1 Alphamine Lt 5297-Exp 07/15 (both UK versions) but LOT/Exp NOT on the PES list...are these safe to take ??

    If not I will send them back to the retailer.

    Hope you can help out.
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    So I baught mine (3 tubs) from muscle HQ Canada, can I sent my label to admin@pescience.com and have a refund ?
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    Quote Originally Posted by pjrc1974 View Post
    Do the LOT/Exp include International products?

    I have 4 Enhanced (2x Lt 1050-Exp 5/15....2x Lt 1051-Exp 5/15 + 1 Alphamine Lt 5297-Exp 07/15 (both UK versions) but LOT/Exp NOT on the PES list...are these safe to take ??

    If not I will send them back to the retailer.

    Hope you can help out.
    Hi PJ, just to clarify, I think you have already received a reply from us at PES and have since emailed our distributor in England.

    If this is not you please PM me otherwise I assume you question has been already answered.

    Quote Originally Posted by alvin1 View Post
    So I baught mine (3 tubs) from muscle HQ Canada, can I sent my label to admin@pescience.com and have a refund ?
    Email admin@pescience.com and they will tell you what to do.
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    Lol! I just traded a couple weeks ago for a tub of Enhanced that is being recalled! Hmmm, wonder if kenpoengineer gives refunds? Hahahaha! At least my Alphamine isn't on the list.
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    Did I miss why they're completely pulling the plug on Enhanced? Like I said I've pimped this product since it came out. I'm super pissed actually that this recall is all I've heard.
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    Awesome customer service going down in here. Proud to be part of this company. I miss enhanced already and I still have a few tubs left. Haha
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    So what are the bad things that could happen to someone who takes product from these batches? I would assume not everyone will hear of the recall in time or at all.
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    Quote Originally Posted by houstontexas View Post
    So what are the bad things that could happen to someone who takes product from these batches? I would assume not everyone will hear of the recall in time or at all.
    Doubt anything. It's out of precaution.
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    I just checked my lot number and exchanged emails with PES (hadn't seen this thread yet, gathered the recall info from other areas)

    They were quick to respond, as PES always is. So, thanks again guys for the continued customer support.
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    Quote Originally Posted by Sean1332 View Post
    I just checked my lot number and exchanged emails with PES (hadn't seen this thread yet, gathered the recall info from other areas) They were quick to respond, as PES always is. So, thanks again guys for the continued customer support.
    Thank you for sharing. We care about our customers so this is no surprise to me!
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    Quote Originally Posted by redbirdfan1 View Post
    Did I miss why they're completely pulling the plug on Enhanced? Like I said I've pimped this product since it came out. I'm super pissed actually that this recall is all I've heard.
    We were in the process of formulating a upgraded pre workout anyway so it made sense to DQ Enhanced.

    I am still using Enhanced. I love it because two scoops works perfectly for me in terms of energy and pumps. I am sad to see it go but looking forward to the new product.

    Quote Originally Posted by Sean1332 View Post
    I just checked my lot number and exchanged emails with PES (hadn't seen this thread yet, gathered the recall info from other areas)

    They were quick to respond, as PES always is. So, thanks again guys for the continued customer support.
    Good to hear, Sean. We are working hard to keep our customer service up to scratch during this period.

    If you have any other issues please feel free to send me a PM.
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    Quote Originally Posted by Sean1332 View Post
    Doubt anything. It's out of precaution.
    That's what I was thinking, but I'd like to hear a rep say whether this poses a real threat to anyone. If there is no real danger I wouldn't even want to waste my time sending it back and waiting on a new tub. If there is a real danger on the other hand then it makes plenty of sense to do the exchange.
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    I'm Canadian and notiice that my enhanced and alphamine are not on the list but both products contain the ingredient in question. The place that I bought it from said for me to get refunded it has to be on the list. That doesn't make sense. What should I do.
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    Nooooooooooooooooooooooooooooo oo!!! Enhanced, you are my baby. Please come back to me, I love you
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    Quote Originally Posted by aceroni View Post
    Nooooooooooooooooooooooooooooo oo!!! Enhanced, you are my baby. Please come back to me, I love you
    Better stock up while you still can. I just bought 4 tubs the other day. In really gonna miss the stuff
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    Quote Originally Posted by dekd View Post
    If I ordered from Lockout, how would I go about the return process? Not sure who I would contact
    Just email Greg, he's a stand up guy and Lockout rules.
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    What happens if we're an international customer? I cant really just pop back down the supps store...
  

  
 

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