Not understanding this response about my shipment

[drejb]

Ordered through Nutriverse with Globegistics.

Once the tracking has stated "En route to destination country" That is the last I see.

I assumed it would be taken over by canada post but when asking globegistics I was told this

"Hello,

The reason this tracking number is not recognized by USPS is because the company you purchased this item from shipped this parcel through a non-traceable service. This means that tracking is not required on any other site, nor will tracking populate once it has left our facility.

Have a great day,"


So does this mean I just wait for it to eventually show up and hope for the best?

anyone else have experience with this?

 

[NoAddedHmones]

Well globestics isn't USPS so why would you track through them??

https://dm.mytracking.net/globegistics/dmportalv2/externaltracking.aspx

 

[drejb]

Well globestics isn't USPS so why would you track through them??

https://dm.mytracking.net/globegistics/dmportalv2/externaltracking.aspx

The initial email I got from a globegistics rep was this

"After a parcel is processed through our Globegistics facility it is tendered
to the United States Postal Service (USPS) and then transferred to the
destination country’s customs agents for clearance. The shipping method
selected is a First Class, 4 – 15 business day service, however there is
always a chance that your parcel may be delayed in customs or additional
delays could be due to the delivery address location. After a package clears
customs it is tendered to Canada Post for final mile delivery. Canada Post
may be able to provide you with more information regarding the location of
your package – see the details below to get in touch with them directly.
Please remember that you will only see the milestone events on our website
not the local post office’s website:

www.canadapost.ca

Please note that we are currently experiencing 8 business day transit times
from processing through our facility in the US to delivery in Canada.

If it comes to a point where you believe that sufficient time has passed and
you have still not received your package, please contact the company you
purchased this item from for additional information regarding your order."

 

[drejb]

Essentially the original tracking is now obsolete and my package is somewhere in limbo

 

[GreekTheBrick]

I just wait(Europe here)