Error on the coding for Fed Ex?

bombBoogie

bombBoogie

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I know that the new web is just up, and added the items I was planning to purchase back into the cart again. But unfortunately I can not place my order, because the free Fed Ex option is not there or any Fed Ex option.
Will this be fixed soon?

Thank you.
 
strategicmove

strategicmove

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I also had a problem with shipping (order No 609). Although the order value was more than USD 250.00, I was still charged USD 6.00 for shipping! Should have been free shipping for orders over USD 199.00. These are usual, though irritating, issues that accompany platform changes. I am sure NutraPlanet will fix this fast.
 
nricciar

nricciar

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Sorry apparently the FedEx system broke over the night, It is now working. It looks like there was an error in the implementation of the free shipping setup.

strategicmove, I took care of your order and refunded the $6.00 shipping charges to your credit card.
 

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