International orders always missing stuff

  1. International orders always missing stuff

    When I lived in America I loved nutraplanet but now that I live in Japan I feel like I'm getting ripped off. In October last year they forgot to pack my "nutraPlanet citrus line malate powder (200g)" and never responded to me about it. This year I decided to forgive and try again....... this time they forgot my "iforce tt-33." What's worse is I get charged for the full amount but I don't get all my products or the bonus goodies that come with the promotions. I'm really starting to lose faith here........

    Order #NP553351

    October order #NP550704

  2. I have sent you a PM

  3. I responded to the message. Hopefully it got through.

  4. Quote Originally Posted by NutraPlanet15 View Post
    Yes sir
    How can you be contacted? I wrote about 12 e-mail messages with no reply from you..

  5. Please pm here
  6. AnabolicMinds Site Rep
    The Solution's Avatar

    Quote Originally Posted by Alex281 View Post
    How can you be contacted? I wrote about 12 e-mail messages with no reply from you..
    Whats the issue???
    Email me your invoice and NP order # and your email address
    ill see what i can do.
    [email protected]
    Anabolic Minds Site Rep

  7. Also, sent my reply to the second message.

  8. Hello,

    have an issue with an international order to Sweden send with fedexinternational February 8 still not received it March 19. Have send a few emails and facebook messages without getting a reply.
    Would be great if somebody at Nutraplanet at least can look into it.

  9. Nutraplanet15 Send you a pm about an order placed February 8 but still not arriving.

  10. Looking into it for you

  11. Thank you!

  12. Hi NutraPlanet15,

    order #NP553550 placed February 8 to Sweden still not arriving. Can you please look if you have received in return so that I perhaps at least could place a replacement order with store credit?

    Thank you
    Thank you

  13. Let me check on this for you and I will send you a PM


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