International orders always missing stuff

  1. International orders always missing stuff

    When I lived in America I loved nutraplanet but now that I live in Japan I feel like I'm getting ripped off. In October last year they forgot to pack my "nutraPlanet citrus line malate powder (200g)" and never responded to me about it. This year I decided to forgive and try again....... this time they forgot my "iforce tt-33." What's worse is I get charged for the full amount but I don't get all my products or the bonus goodies that come with the promotions. I'm really starting to lose faith here........

    Order #NP553351

    October order #NP550704

  2. I have sent you a PM

  3. I responded to the message. Hopefully it got through.

  4. Quote Originally Posted by NutraPlanet15 View Post
    Yes sir
    How can you be contacted? I wrote about 12 e-mail messages with no reply from you..

  5. Please pm here

  6. Also, sent my reply to the second message.

  7. Hello,

    have an issue with an international order to Sweden send with fedexinternational February 8 still not received it March 19. Have send a few emails and facebook messages without getting a reply.
    Would be great if somebody at Nutraplanet at least can look into it.

  8. Nutraplanet15 Send you a pm about an order placed February 8 but still not arriving.

  9. Looking into it for you

  10. Thank you!

  11. Hi NutraPlanet15,

    order #NP553550 placed February 8 to Sweden still not arriving. Can you please look if you have received in return so that I perhaps at least could place a replacement order with store credit?

    Thank you
    Thank you

  12. Let me check on this for you and I will send you a PM


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