Order still processing?

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    Order still processing?


    Hi, i've made one order last saturday (23.11) and after having my acc verified, it is still "processing". I tried to contact customer service email twice but no reply.

    Could someone take a look at that?
    Order: 458814
    Thanks!

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    just wait dear
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    Hello, since my order was not shipped this week I will not be able to receive it on the adress that I gave (miami - FL) since I will be returning to my country tomorrow.

    I would like to change my destination adress, is it possible?

    I will wait for this confirmation, thanks
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    Hi Krebz,
    It would be best for you to call in to customer service tomorrow when the lines open to make sure your order gets looked at promptly.
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    Why do people order when there in a pinch? I never get that.. nutra does that best to ship asap, but when products are backordered, or there busy especially around the holidays, anticipate delays. Regardless, I hope this gets worked out for you.

    Mike
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    One product was holding up my order, then I believe, once it came in, another product held up my order.

    I just called today, and CS just split my order (which was placed on the 29th of November). I should receive 17 products by this weekend and the last one whenever it comes in. I don't need any of them until the new year anyway though.
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    Yeah mine still processing from 2 weeks ago cos of Compound 20 being out of stock...
    is it possible for NP to split up the order since i have like4-5 other products in the order that are not being shipped cos of the one item :S?
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