A little disappointed about order

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    A little disappointed about order


    This is my first ever complaint a small one though. I placed my order on 7-5-12 and my order is just now processing. I ordered the Hyper T-2/Revamp combo. I know there was a huge sale for July 4th. This is the longest I've had to wait for my order. I guess Nutra has spoiled us with there great service. Is this normal after a huge sale? Thanks.
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    the savings is worth the wait
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    Quote Originally Posted by dat dude
    This is my first ever complaint a small one though. I placed my order on 7-5-12 and my order is just now processing. I ordered the Hyper T-2/Revamp combo. I know there was a huge sale for July 4th. This is the longest I've had to wait for my order. I guess Nutra has spoiled us with there great service. Is this normal after a huge sale? Thanks.
    Sadly, it can happen with a large sale. Please feel free to hit me up with the order info if it remains delayed
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    Quote Originally Posted by hvactech View Post
    the savings is worth the wait
    What he said^^^
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    Quote Originally Posted by dat dude View Post
    This is my first ever complaint a small one though. I placed my order on 7-5-12 and my order is just now processing. I ordered the Hyper T-2/Revamp combo. I know there was a huge sale for July 4th. This is the longest I've had to wait for my order. I guess Nutra has spoiled us with there great service. Is this normal after a huge sale? Thanks.
    Huge sale plus a holiday plus a million new products coming in. I would say that isn't too bad as long as it ships in the next couple days.
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    It was solely due to Revamp. I know that Southland probably lost money on this deal. Their manufacturer literally LIED 3 TIMES to them about when the product would ship out. 3 Times. He ended up paying for the product to be sent via overnight to us (from California too) to help save us from any further delay. We sincerely apologize for the delay of your shipment, as I assure you that the stock is in and we are pumping all of these orders out ASAP. This is NOT a normal occurance for us. I will say though that YES, we are SLAMMED from all of the July 4th orders, but nothing that our Flying Ninja Monkeys can't handle....they are hardcore workers.
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    Quote Originally Posted by NutraPlanet CS View Post
    It was solely due to Revamp. I know that Southland probably lost money on this deal. Their manufacturer literally LIED 3 TIMES to them about when the product would ship out. 3 Times. He ended up paying for the product to be sent via overnight to us (from California too) to help save us from any further delay. We sincerely apologize for the delay of your shipment, as I assure you that the stock is in and we are pumping all of these orders out ASAP. This is NOT a normal occurance for us. I will say though that YES, we are SLAMMED from all of the July 4th orders, but nothing that our Flying Ninja Monkeys can't handle....they are hardcore workers.
    Thanks. I just got my confirmation email that my items have shipped.
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    Quote Originally Posted by dat dude View Post
    Thanks. I just got my confirmation email that my items have shipped.
    No problem and thank YOU! We really appreciate all of our customers and definitely for your patience and understanding as well!
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    Quote Originally Posted by NutraPlanet CS View Post
    No problem and thank YOU! We really appreciate all of our customers and definitely for your patience and understanding as well!
    Your welcome. I've been a customer since 2007.
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    Yeah my NP order came in a little slower than normal. Nothin too serious though
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    Quote Originally Posted by dat dude View Post
    Your welcome. I've been a customer since 2007.
    I'm sure I've seen your name quite a few times then. Thanks again for choosing NutraPlanet!
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    Placed my order on 7-6 and still not even processing. Feels bad man. Don't really need anything in my order right away, just hoping my intimidate gets here before my current bottle runs out!
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    Quote Originally Posted by hvactech View Post
    the savings is worth the wait

    Ya I would have to agree. I had a few guys at work order this stack and they were asking whats taking so long at least now I know
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    i was a little disappointed as well i ordered a product fri night the 13th and it didnt start processing till mon morning. i opted for three day shipping thinkin i would get my product my tues at the latest n now just recieved a email saying it just now getting shipped
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    Quote Originally Posted by fame126
    i was a little disappointed as well i ordered a product fri night the 13th and it didnt start processing till mon morning. i opted for three day shipping thinkin i would get my product my tues at the latest n now just recieved a email saying it just now getting shipped
    Friday the 13th was your first wrong
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    Sounds like your order got mixed up.. kinda like winning the lottery and seems like you were the lucky winner!

    Mike
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    Can u imagine if i went with standard shipping? Id be done with my stack by then lol
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