- 07-04-2012, 10:52 PM
I just placed an order and I need it cancelled or on-hold, please.
Order # 311625
I had applied my $50 gift certificate, but it didn't seem to apply. I didn't realize the full amount was charged. I really need that cert placed toward the order. The full amount can't be applied to my card. I don't think it will clear
Anyway you can help me? Please, oh Please!
- 07-05-2012, 06:08 AM
Please help Ninja Monkey's. I I'll try calling NP as soon as they open.
- 07-05-2012, 07:58 AM
It can't be changed until they open. By now you've probably called in. Let me know if you got it resolved.
07-05-2012, 08:50 AM
Haven't called yet. Waiting for a minute in between patients :-(
07-05-2012, 09:20 AM
Give us a call and one our customer service reps and can easily get that handled for you. 1 866 780 3755
Thanks for your patience and for choosing NutraPlanet!
07-05-2012, 09:59 AM
I finally got a chance to call, thank you.
Andrew was very helpful.
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