will shipping to canada ever be fixed?
- 02-08-2011, 10:06 PM
- 02-08-2011, 10:08 PM
- 02-08-2011, 10:45 PM
I doubt this will ever change. Just save up for a bigger order. That's what I do. I always make sure I spend $100-$200. The shipping isn't so bad when you compare with other sites. Sure you can find some better, but it's often not the case when shipping to Canada unfortunately. Anyways Nutraplanet offers usually some of the best deals anywhere.
02-08-2011, 10:45 PM
Ya im prety sure the prices of shipping are based on the carrier that delivers it however this may vary by company since i know some charge say 14$ for shipping within us while others only like 6$. Im not from canada so i can't comment on prices but the prices do seem rather high.
02-08-2011, 11:52 PM
Well I am from Canada, and buy 95% of my supps from the USA and this is the highest shipping i've seen.... much profit is being made here...
and no i'm not going to buy more just to make the high shipping count, i just won't buy from here
and to top it off, the selection isn't varied enough for my taste AND prices are not great so i can't make this my one stop shop...
great for supp junkies i can tell...
02-09-2011, 12:35 AM
They are going to get you one way or the other, shipping or pricing. You just have to decide which you'd rather pay.
02-09-2011, 01:05 AM
02-09-2011, 02:09 AM
02-09-2011, 12:26 PM
02-09-2011, 01:08 PM
On many occassions many reps from NP have expressed their own displeasure with this shipping problem, but have acknowledged that they go by what is offered to them from the shipping company. When there is a quote to NP for shipping, that is what we have to go with. We do try to make it the most ammenable for the consumer.
I am sorry that you are as frustrated as you have become over this, however, rest assured that if better options present themselves, NP will always look into them
Official Get Diesel Representative
PM me with any questions
02-09-2011, 01:10 PM
02-09-2011, 07:50 PM
Hmm, I just got a package from them. I can see if I still have the packing and compare it (the charge stamped on it) to what I was charged.
I do this often with eBay just for the Hell of it. OFTEN I will order something there with 15$ ship and it gets here and it was $5.85. Lol. But I know lately a lot there have been inflating shipping rather than cost cuz I THINK it's a way they pay less to eBay for listing the item there...
Far as NP, well, I see it like the guy above said, itll be in shipping or put into the products' costs. Also, anyone ordering from Canada for any length of time now knows that we also have to be thankful they ship up to us, because not all companies will ship to Canada at all! I know there's been more than one time I'm like, "cool, great item, great price", but they will not even entertain the thought of shipping to Canada.
So, I guess use em or don't (Though I udnerstand OP, you were just asking if there's any plans in the futur for NP to be changing that.)
02-09-2011, 09:44 PM
02-09-2011, 09:56 PM
02-09-2011, 10:02 PM
02-10-2011, 12:05 AM
02-10-2011, 07:39 AM
We used to ship FedEx ground to Canada and the rates were very economical compared to shipping it via air. Unfortunately, FedEx Ground doesn't collect the duties and the customers never paid, so we were slapped with hundreds of dollars in uncollected fees which forced us to stop shipping that method.
The only work-around I can see is charging these fees upfront, which requires a lot of programming work and up keep for the fees and accounting paperwork...
02-10-2011, 12:07 PM
Thanks for your post AE14.
So stryder, passing the buck to the Canadian customers eh? tsk tskThe only work-around I can see is charging these fees upfront, which requires a lot of programming work and up keep for the fees and accounting paperwork...
Good day gentlemen.
02-10-2011, 01:12 PM
02-11-2011, 07:11 PM
Well, I checked my package.
It appears that Fedex doesnt mark the exact amount for shipping charge. It just says 'economy'. My package was 100$ value and 4 lbs. Shipping was 24$ from NP.
Do I wish shipping was less? Of course, but to be honest, other companies Ive order from in the past, the shipping is very close, like within a few dollars, really.
So, I guess if they can do anything in the future to make it cheaper, great, but they dont seem that out of whack to me.
Customs/duty... Thats where the real issue is, I had to pay another $22.00 at the door is taxes/duty fees that I don't always have to pay. Luck of the draw I guess. No one I ever talked with seems to be able to explain, for real, how customs picks what they charge/stop...
02-12-2011, 01:40 AM
02-12-2011, 03:30 AM
I'll check out this trueprotein site. My fanboy status goes with my bank account as Im sure most others do too. I was just providing info on my experience with NP
I'l check this website you mentioned though. Im interested to see if they have the variety that NP has.
Also I assume that maybe you were closer than I was to the shipping point. Meaning if you are in Windsor, ON, and I'm in Newfoundland, I'd be willing to bet that will influence the cost of shipping we're charged to us in Canada too.
02-15-2011, 01:13 AM
02-15-2011, 05:47 PM
Sounds more to me that stryder is running a business which means it isnt his job to cover customers asses when they dont want to resposible for what they order. My suggestion is take your attitude to customs and see how far that gets you. please come back with video of your discussion with customs should be funny.We used to ship FedEx ground to Canada and the rates were very economical compared to shipping it via air. Unfortunately, FedEx Ground doesn't collect the duties and the customers never paid, so we were slapped with hundreds of dollars in uncollected fees which forced us to stop shipping that method.
02-15-2011, 05:51 PM
02-15-2011, 09:02 PM
02-15-2011, 09:37 PM
02-16-2011, 12:50 AM
02-16-2011, 01:11 AM
02-16-2011, 05:09 AM
02-16-2011, 09:49 AM
And I'm no hater, just pointing to the truth that stryder laid out for us all to see.
It's perfectly fine for NP to do this, they have a right to run business as they please and I don't hold anything again'st them; I simply don't and won't shop here.Originally Posted by stryder
Love how the fanboys keep bringing attention to this issue though lol.
02-16-2011, 01:42 PM
However, coming in here repeatedly calling people "fanboys" is immature and foolish. If you do not like the answer to your question...I am sorry to hear that. However, the truth has been stated several times, and you can feel free to accept it as you wish.
Furthermore, I would personally love for all AM members to shop at NP, however, I am sure that all of the great folks at NP know that, that is not the case nor is it possible. At the end of the day, you will shop where you find the best deals, and that is your right. The public is always fickle, and I would expect nothing less.
Have a great day
Official Get Diesel Representative
PM me with any questions
02-16-2011, 07:44 PM
Reading comprehension, Im sure your local Community college can help you with this.We used to ship FedEx ground to Canada and the rates were very economical compared to shipping it via air. Unfortunately, FedEx Ground doesn't collect the duties and the customers never paid, so we were slapped with hundreds of dollars in uncollected fees which forced us to stop shipping that method.
02-16-2011, 08:01 PM
Oh by the way just looked at the Bodybuilding.com forums and just happen to notice that there are a bunch of threads from your fellow countrymen who are all complaining about the shipping to canada. Some of them are claiming that they had to pay over 20+ $ for small items.
Also curious as to why you dont order from supp. stores in canada? is it because the prices are to high? hmm I wonder why that is, is it because all the suppliers have to ship their products accross the border.