will shipping to canada ever be fixed?

[login211]

I check nutraplanet every 2-3 months to see if shipping has been changed.

It's not ok to charge >$20 to have i small item shipped and slightly more for another and even more for another....

Will NP ever change shipping prices to Canada?

[specmike]

I check nutraplanet every 2-3 months to see if shipping has been changed.

It's not ok to charge >$20 to have i small item shipped and slightly more for another and even more for another....

Will NP ever change shipping prices to Canada?

Wouldn't this rely more on what USPS, FedUps, and UPS charge? I'm just guessing because I don't know for sure.

[Canuckguy]

I doubt this will ever change. Just save up for a bigger order. That's what I do. I always make sure I spend $100-$200. The shipping isn't so bad when you compare with other sites. Sure you can find some better, but it's often not the case when shipping to Canada unfortunately. Anyways Nutraplanet offers usually some of the best deals anywhere.

[jumpshot903]

Ya im prety sure the prices of shipping are based on the carrier that delivers it however this may vary by company since i know some charge say 14$ for shipping within us while others only like 6$. Im not from canada so i can't comment on prices but the prices do seem rather high.

[login211]

Well I am from Canada, and buy 95% of my supps from the USA and this is the highest shipping i've seen.... much profit is being made here...

and no i'm not going to buy more just to make the high shipping count, i just won't buy from here

and to top it off, the selection isn't varied enough for my taste AND prices are not great so i can't make this my one stop shop...

great for supp junkies i can tell...

[specmike]

Well I am from Canada, and buy 95% of my supps from the USA and this is the highest shipping i've seen.... much profit is being made here...

and no i'm not going to buy more just to make the high shipping count, i just won't buy from here

and to top it off, the selection isn't varied enough for my taste AND prices are not great so i can't make this my one stop shop...

great for supp junkies i can tell...

If it is anything like the etail computer market then I have a suggestion. Compile an order at NP and at any other place of your choosing that has much lower shipping prices. See if the supplement prices + NP shipping are higher or lower than the other store + their cheaper shipping. My guess is that they will come out VERY close in overall price.

They are going to get you one way or the other, shipping or pricing. You just have to decide which you'd rather pay.

[login211]

If it is anything like the etail computer market then I have a suggestion. Compile an order at NP and at any other place of your choosing that has much lower shipping prices. See if the supplement prices + NP shipping are higher or lower than the other store + their cheaper shipping. My guess is that they will come out VERY close in overall price.

They are going to get you one way or the other, shipping or pricing. You just have to decide which you'd rather pay.

Been there done that... NP lost big time...

[specmike]

Been there done that... NP lost big time...

If that is the case, I find it odd that you are griping about the NP shipping prices.

[login211]

If that is the case, I find it odd that you are griping about the NP shipping prices.

Read thread title son.

[AE14]

Well I am from Canada, and buy 95% of my supps from the USA and this is the highest shipping i've seen.... much profit is being made here...

and no i'm not going to buy more just to make the high shipping count, i just won't buy from here

and to top it off, the selection isn't varied enough for my taste AND prices are not great so i can't make this my one stop shop...

great for supp junkies i can tell...

Firstly...I can assure you that there is no profit that is being made off of shipping.

On many occassions many reps from NP have expressed their own displeasure with this shipping problem, but have acknowledged that they go by what is offered to them from the shipping company. When there is a quote to NP for shipping, that is what we have to go with. We do try to make it the most ammenable for the consumer.

I am sorry that you are as frustrated as you have become over this, however, rest assured that if better options present themselves, NP will always look into them

[specmike]

If it is anything like the etail computer market then I have a suggestion. Compile an order at NP and at any other place of your choosing that has much lower shipping prices. See if the supplement prices + NP shipping are higher or lower than the other store + their cheaper shipping. My guess is that they will come out VERY close in overall price.

They are going to get you one way or the other, shipping or pricing. You just have to decide which you'd rather pay.

Been there done that... NP lost big time...

Read thread title son.

OK Dad, I read it......again. If some other place is beating NP "big time", why do you give a sh1t about NPs Canadian shipping policy?

[imjuschillin]

Hmm, I just got a package from them. I can see if I still have the packing and compare it (the charge stamped on it) to what I was charged.

I do this often with eBay just for the Hell of it. OFTEN I will order something there with 15$ ship and it gets here and it was $5.85. Lol. But I know lately a lot there have been inflating shipping rather than cost cuz I THINK it's a way they pay less to eBay for listing the item there...

Far as NP, well, I see it like the guy above said, itll be in shipping or put into the products' costs. Also, anyone ordering from Canada for any length of time now knows that we also have to be thankful they ship up to us, because not all companies will ship to Canada at all! I know there's been more than one time I'm like, "cool, great item, great price", but they will not even entertain the thought of shipping to Canada.

So, I guess use em or don't (Though I udnerstand OP, you were just asking if there's any plans in the futur for NP to be changing that.)

Cheers

[Canuckguy]

That is so true. There are many outfits that will not even ship to Canada. Thank you Nutraplanet!

[Blacktail]

OK Dad, I read it......again. If some other place is beating NP "big time", why do you give a sh1t about NPs Canadian shipping policy?

Because he wants to support NP with his $? Who wants to support BB.com or somebody else? Not I. The fact is shipping is cheaper to Canada from other sites. SO it must be possible. What we need is a Canadian NP

[specmike]

Because he wants to support NP with his $? Who wants to support BB.com or somebody else? Not I. The fact is shipping is cheaper to Canada from other sites. SO it must be possible. What we need is a Canadian NP

I agree with supporting NP. However, I do buy supps they don't sell. Occasionally I see other sites with substantially better pricing on certain items. It's the nature of the game across pretty much all eTail. The sites are going to get you either on the shipping or on the product pricing. It's just like Safeway vs Kroger vs Publix in the grocery world or Newegg vs Amazon vs Buy.com in the computer world. Vote with your wallet.

[Blacktail]

I agree with supporting NP. However, I do buy supps they don't sell. Occasionally I see other sites with substantially better pricing on certain items. It's the nature of the game across pretty much all eTail. The sites are going to get you either on the shipping or on the product pricing. It's just like Safeway vs Kroger vs Publix in the grocery world or Newegg vs Amazon vs Buy.com in the computer world. Vote with your wallet.

Yea for sure if they don't sell what I want or are always out of stock I have to look out for numero uno.

[stryder]

We used to ship FedEx ground to Canada and the rates were very economical compared to shipping it via air. Unfortunately, FedEx Ground doesn't collect the duties and the customers never paid, so we were slapped with hundreds of dollars in uncollected fees which forced us to stop shipping that method.

The only work-around I can see is charging these fees upfront, which requires a lot of programming work and up keep for the fees and accounting paperwork...

[login211]

Because he wants to support NP with his $? Who wants to support BB.com or somebody else? Not I. The fact is shipping is cheaper to Canada from other sites. SO it must be possible. What we need is a Canadian NP

Exactly. I WANT to shop here from time to time but the way things are, I cannot.

Thanks for your post AE14.

The only work-around I can see is charging these fees upfront, which requires a lot of programming work and up keep for the fees and accounting paperwork...

So stryder, passing the buck to the Canadian customers eh? tsk tsk

Good day gentlemen.

[specmike]

So stryder, passing the buck to the Canadian customers eh? tsk tsk

Good day gentlemen.

I told you above. It's either charge for the shipping or, mark up the product pricing to offset it. NP is great but of course they are in business to make money. Unfortunately, your location and the CAN government make it more difficult. They can't eat a loss for Canadian customers.

[imjuschillin]

Well, I checked my package.

It appears that Fedex doesnt mark the exact amount for shipping charge. It just says 'economy'. My package was 100$ value and 4 lbs. Shipping was 24$ from NP.

Do I wish shipping was less? Of course, but to be honest, other companies Ive order from in the past, the shipping is very close, like within a few dollars, really.

So, I guess if they can do anything in the future to make it cheaper, great, but they dont seem that out of whack to me.

Customs/duty... Thats where the real issue is, I had to pay another $22.00 at the door is taxes/duty fees that I don't always have to pay. Luck of the draw I guess. No one I ever talked with seems to be able to explain, for real, how customs picks what they charge/stop...