Let me start off by saying i love Nutraplanet and all the deals i get from them. I have been a regular since 08. But my last order has gone beyond frustration levels for me. I sent in my order on the 17th knowing I'd have to wait on Protocol cause it was a presale. Then it processes on the 19th. But now my order won't ship till the 1st of December. Because NOW's Gr8-Dophilus was on shortage apparently. Which it never said on the site, said in stock 1 to 2 business days. So its going to roughly be a month from ordering till i receive my order cause gosh knows i live way up in Washington and takes forever on shipping. Its been a rough time waiting on my order i usually love Nutra but this time has gotten out of hand for me.