Shipping too expensive
- 03-04-2010, 02:41 PM
- 03-04-2010, 03:40 PM
i don't want ppl thinking i'm bashing nutraplanet....but they fixed it...good customer service thanks guys...it was a computer error when i ordered that charged me to much shipping
03-04-2010, 03:43 PM
Glad to hear it got taken care of!
03-04-2010, 03:49 PM
03-04-2010, 04:15 PM
03-04-2010, 04:41 PM
5lb 100% Whey Gold Standard: $49.99 FedEx Global Express (3-7 days)
oxyelite pro: $25.99 FedEx Global Express (3 - 7 days)
oxyelite pro: $33.94 FedEx (4-5 day)
5lb 100% whey gold standard $55.53 FedEx (4-5 day)
Its still not comparing apples to apples as Global Express is a slower option, but we are not insanely different.
03-04-2010, 04:49 PM
03-04-2010, 04:56 PM
03-04-2010, 05:01 PM
03-04-2010, 05:01 PM
And I hope you guys understand that this frustration is due to the fact that I would like to shop at NP but am unable to do so because it's simply costing me more.
03-04-2010, 05:03 PM
I can promise I'm not a machine....unless I'm a machine that doesn't know it's a machine. In which case I could be.
03-04-2010, 05:14 PM
Just didn't want anyone to think i was attacking nutra...so since i was complaining i figured i should also make note when they helped me out
03-04-2010, 05:17 PM
03-04-2010, 05:50 PM
03-04-2010, 06:52 PM
Nice Products, Nice Prices, Nice People, No Problems....NutraPlanet.com!....Welcome to our World!™
03-05-2010, 12:21 AM
Glad to hear eveything worked out, lemme know if you need anything else and thank for choosing nutraplanet!!!
03-05-2010, 12:36 AM
03-05-2010, 02:56 AM
I think some of the quotes are a bit wrong from USPS sometimes.
10 packs of thermo gum shipped to Australia via Priority Mail International is $44
and via express mail its $52. Sorry but thats just wrong. $44 for gum that weighs nothing and doesnt take up a massive amount of box space??
Just to compare 3 tubs of Ultima plus 2 T-force cost $53 via priority in January!
I know its not you guys but somethings really wrong with the shipping quotes sometimes.
03-05-2010, 04:28 AM
Being a PowerSeller on the Bay, I understand stuff happens sometimes with those shipping calculators sometimes that seem to be off and also some people are not aware of actual shipping charges if they don't ship things. Every time I have ordered from Nutra I have been happy, if I order over $75 free shipping, if its under its still a good average shipping cost. Nothing over the top, sometimes I just hold off on an order till It works out for me where I save some money, get the product I want and still support a great company I like.
03-06-2010, 07:42 AM
you guys need to tap the international customers too
why offer free shipping for domestic customers?
why not charge domestic customers shipping?, and lower the international charges from the money made on domestic shipping charges?
that way u have a bigger pool of worldwide customers
just a thought...of course those domestic customers won't be happy...but hey nutra is still cheaper pricewise
03-07-2010, 11:26 AM
03-08-2010, 12:21 AM
03-13-2010, 02:13 PM
03-14-2010, 01:07 AM
Sooo....rather than pay for shipping cost of $15-$25 on your tiny orders of $30-$60 consider spending that hard earned money on quality discounted products and then pay NO shipping cost - AKA: FREE SHIPPING
Unfortunately, as you international customers are keenly aware this offer does not apply to you. As The NP CSR stated, we are presently working on an arrangement with a reputable carrier.
03-14-2010, 06:27 AM
My last order which contained 3 small bottles (2 powerfull and 1 yohimbine) and I paid 40$ for the shipping and got my order within a week.
Clearly there is something wrong with the international shipment. Do we pay for the others in US or what?
If you want to grow, you should think to improve your business with the international customers and shipment prices have to be improved.
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