Nutraplanet is the best hands down!

[JudgementDay]

Well I got my package from nutraplanet and I didn't get any Samples or a T-shirt from my second last order, but it wasn't there fault because Canadian customs took it. But they were nice enough to send it again and Canadian Customs took it AGAIN(damn customs).

But then I open my door today and I see Fed Ex and I'm like o cool they sent me free samples and T-shirt but NOOOOOO OMG! I opend the box and HOLY ****!!!! THEY SENT ME A **** LOAD OF $$ FREE SUPPLEMENTS AND THE T-SHIRTS AND SAMPLES

I don't know like I'm still in shock, I never ever thought any company would ever do this, but Nutraplanets customer service has always been amazing and this just blows me away guys, THANK YOU SO MUCH.

I will be a customer for life and always recommend to all of my friends to order from you guys, my best friend also stoped going to GNsomething lol and only orders from Nutraplanet now.

I'm really broke at this time as well so this helps so much guys, Thank you, thank you, thank you NUTRAPLANET!

[AntonG42O]

wow man how much did you spend to get a t-shirt? I guess I gotta order more than $40 to get free stuff lol

[Big Papi]

I agree, nutra has excellent customer service. They are pretty much the only site i shop from these days

[Booee]

I’ve spoken with Jimmy in customer service over the phone, and with the owner of the company via PM, and I’m very impressed with their strong interest in providing a quality product with top notch customer service. If they carried everything that I use, I would order from them exclusively.

[AE14]

I am very happy to hear of your great experience. NP constantly strives for the best customer service possible

[SmallTownIron]

The best customer service, t/a and cheapest products that I can find.

[rottie76]

Yes, they are truly the best! I used to order from various other sites including BB.com but now I buy almost everything from NP. Keep spreading the word out folks - to let people know how good, cheap, and reliable NP is.

[F355]

Nutra is by far the best when it comes to CS; each and every rep. Before the New Years sale I racked in an order cuz I couldn't wait and like you I was shocked and overwhelmed at how generous they were with my samples, absolutely superb. Never in my mind had I expected that many samples, never. Given it was like a $300+ order, it still blew me away.

And bump for the CS staff, like Booee said, for having a strong interest in each of their customers, each and everytime.

[crewchief182]

My order for $200 got me no freebies, even though customer service told me that they would pack as many as possible for the discount discrepancy. I just thought that maybe, just maybe, after being a loyal customer for years.......

[AdelV]

Just of the luck when it comes to samples.

I've done $1000 orders and i got like 5 samples guys... you'd think 1k order theyd throw 50 samples, but people spend $100 and get 20 samples.. so it basically comes down to timing and whats in stock I gather.

Youll live.

[JudoJosh]

Yea I had about 5 seperate orders on NP during the new years sale
(I kept deciding I wanted more stuff..lol..) anyway I got 2 samples in one of my orders and my first order (which was the biggest one) was the last to arrive (was held by NP for some reason) had NO samples whatsoever..

I was really disappointed. I mean I didnt expect anything from my smaller orders but on my main one I thought I would get something. Last year I got a beanie and a shaker cup with a bunch of samples, this year I get diddly squat. Kinda upset as I been purchasing from NP for quite awhile now..

[sanchezgreg18]

im hoping i get some sample or something in my 2nd new years order that hasnt arrived. i love nutra but i wish i lived closer because i just got my order i placed on 1/1 yesterday. but nutra does have all the best bulk powders that noone else has so theyll always be my one stop shop for supps

[JudoJosh]

im hoping i get some sample or something in my 2nd new years order that hasnt arrived. i love nutra but i wish i lived closer because i just got my order i placed on 1/1 yesterday. but nutra does have all the best bulk powders that noone else has so theyll always be my one stop shop for supps

I placed my original order at 12:32am 1/1/2010 and just got it today... but then again I had a nuch of stuff and didnt bother to look if anything was backordered or delayed and whatnot.. I didnt mind the wait time at all just a little disappointed with the empty promise.

[AntonG42O]

lol thats why they shouldnt give anything away to begin with, now everyone wants something

[JudoJosh]

lol thats why they shouldnt give anything away to begin with, now everyone wants something

no, they shouldnt advertise that they are going to do something and not fulfil it, especially when they made claims of "tons of free samples" to try and encourage you to make an order and then claim they didnt have much to give out. It shouldnt have been part of the AD if they couldnt fulfill it, I only expected it because they said it was gonna be there

Im not upset because I didnt get anything extra, im upset because I was told I would and I didn't and I didnt expect that from NP. I could care less about the samples as I usually give them away to buddies at work (a sample doesnt do much for you, althought I would have loved a shaker cup or shirt or something like last year), but again im not upset because I wanted the samples, im upset because they said they would and they didnt.

[AE14]

no, they shouldnt advertise that they are going to do something and not fulfil it, especially when they made claims of "tons of free samples" to try and encourage you to make an order and then claim they didnt have much to give out. It shouldnt have been part of the AD if they couldnt fulfill it, I only expected it because they said it was gonna be there

Im not upset because I didnt get anything extra, im upset because I was told I would and I didn't and I didnt expect that from NP. I could care less about the samples as I usually give them away to buddies at work (a sample doesnt do much for you, althought I would have loved a shaker cup or shirt or something like last year), but again im not upset because I wanted the samples, im upset because they said they would and they didnt.

Just to be clear, it does mention tons of samples, however there is no specific reference that every single order will get samples.

Not trying to be a jerk about it in anyway, just being honest

[taman25thc02]

Just to be clear, it does mention tons of samples, however there is no specific reference that every single order will get samples.

Not trying to be a jerk about it in anyway, just being honest

That's a bit of semantics wouldn't you say?

[Dwight Schrute]

[AE14]

That's a bit of semantics wouldn't you say?

Not trying to make it seem that way. However, as Steve said, there are certainly not going to be enough samples to go around for everyone considering the massive amounts of orders that there were.

To be honest, in my large order, I did not get anything either. However, I fully understand and accept why that would be

[JudoJosh]

Like I said if the supply of samples were limited they shouldn't have advertised "tons of samples" knowing it couldn't be fullfilled