Yet another order question

  1. New Member
    x0rnn's Avatar
    Join Date
    Aug 2009
    Posts
    3
    Rep Power
    65
    Level
    2
    Lv. Percent
    5.17%

    Yet another order question


    Hello!

    I have already sent this through the NutraPlanet contact form, but don't know how long that will take, so I figured I'd ask here.

    I made an order (#103484) of Acetyl L-Carnitine (100 grams) and Piracetam (500 g) by PrimaForce, because Piracetam by NutraPlanet wasn't in stock yet. Now, I'm wondering, since it got back in stock, if my order wasn't sent yet, if I could replace the PrimaForce Piracetam with your Piracetam?

    I paid $65.69, and the new order's value would be $61.94, but I don't mind if I paid that extra $3.75 if I'd get your Piracetam which contains 200 grams more. You can keep it as a sign of my gratitude. It's not much, but hey.

    The status of my order got updated to "processing" an hour or so ago.

    Thank you!

  2. NP Supplement Pimp
    NutraPlanet CS's Avatar
    Stats
    5'8"  180 lbs.
    Join Date
    Nov 2006
    Posts
    2,061
    Rep Power
    136887
    Level
    37
    Lv. Percent
    28.37%
    Achievements Activity ProPosting Pro

    First off, thank you for your business!

    Sure, no problem! As requested, we have switched out the Primaforce Piracetam for our house brand. We have refunded your credit card in the amount of $7.00 for the difference in price. There is actually a $7 difference between the two products.

    Your order is now being processed and will ship out today.

    Thanks for choosing NutraPlanet!
    Nice Products, Nice Prices, Nice People, No Problems....NutraPlanet.com!....Welcome to our World!
  3. New Member
    x0rnn's Avatar
    Join Date
    Aug 2009
    Posts
    3
    Rep Power
    65
    Level
    2
    Lv. Percent
    5.17%

    Wow, that was quick! Got your e-mail too. Thanks.

    The raw price difference is $7.00, indeed, but the United States Postal Service - Priority Mail International price shouldn't be $29.75 (old/current value), but $33.00. It's higher because the package is heavier (I think). By paying $58.69, I'm actually getting it $3.25 cheaper than it is!

    Just being fair here.
    •   
       

  4. NP Supplement Pimp
    NutraPlanet CS's Avatar
    Stats
    5'8"  180 lbs.
    Join Date
    Nov 2006
    Posts
    2,061
    Rep Power
    136887
    Level
    37
    Lv. Percent
    28.37%
    Achievements Activity ProPosting Pro

    Quote Originally Posted by x0rnn View Post
    Wow, that was quick! Got your e-mail too. Thanks.

    The raw price difference is $7.00, indeed, but the United States Postal Service - Priority Mail International price shouldn't be $29.75 (old/current value), but $33.00. It's higher because the package is heavier (I think). By paying $58.69, I'm actually getting it $3.25 cheaper than it is!

    Just being fair here.

    No worries and thanks for your honestly. We've got you covered on this go around. Thanks again for your business!
    Nice Products, Nice Prices, Nice People, No Problems....NutraPlanet.com!....Welcome to our World!
  5. New Member
    x0rnn's Avatar
    Join Date
    Aug 2009
    Posts
    3
    Rep Power
    65
    Level
    2
    Lv. Percent
    5.17%

    Alright, thank you. It's just been shipped.

    Now I know why they call you the best.
  6. Board Moderator
    Unbreakable
    David Dunn's Avatar
    Join Date
    Mar 2003
    Age
    49
    Posts
    11,713
    Rep Power
    986900

    You wanted the best, you got the best. The hottest band in the world...KIZZ!!!

    ...oh sorry.

    NutraPlanet CS rocks!
  7. NutraPlanet NinjaMonkey Rep
    Steveoph's Avatar
    Stats
    6'0"   lbs.
    Join Date
    Jan 2007
    Posts
    12,524
    Rep Power
    41245
    Level
    67
    Lv. Percent
    41.19%
    Achievements Activity AuthorityActivity ProPosting ProPosting AuthorityPosting Veteran

    Speedy as always!
  8. NP Supplement Pimp
    NutraPlanet CS's Avatar
    Stats
    5'8"  180 lbs.
    Join Date
    Nov 2006
    Posts
    2,061
    Rep Power
    136887
    Level
    37
    Lv. Percent
    28.37%
    Achievements Activity ProPosting Pro

    Quote Originally Posted by B5150 View Post
    You wanted the best, you got the best. The hottest band in the world...KIZZ!!!

    ...oh sorry.

    NutraPlanet CS rocks!
    YouTube - Kiss - You Wanted The Best, You've Got The Best!!
    Nice Products, Nice Prices, Nice People, No Problems....NutraPlanet.com!....Welcome to our World!
  

  
 

Similar Forum Threads

  1. Question about my Order
    By sp447 in forum Nutraplanet
    Replies: 15
    Last Post: 08-28-2008, 12:25 PM
  2. Order question
    By CDB in forum Nutraplanet
    Replies: 2
    Last Post: 07-06-2005, 05:50 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Log in
Log in