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damage products :(

  1.  06-24-2009  06:05 PM
    Banned james1's Avatar
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    damage products :(


    I received my package in the mail today and it was damaged. The package contained the primordial performance testosterone recovery stack, 1 bottle of rpn havoc, and 1 bottle of competitive edge labs x-tren. The sustain alpha from the recovery stack exploded during shipment and when my packaged arrived the box was wet on the bottom, so I knew right away. The inside of the box was filled with sustain alpha, and I would like to know how to fix this problem. I can take a picture of everything and post for validity.

    thanks, james



  2.  06-24-2009  06:33 PM
    NutraPlanet Fanatic dsade's Avatar
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    Can you just rub the box on your skin?

    /humor while bumping for your answer
    Evolutionary Muse - Inspire to Evolve
    BPS - Where Body meets Performance
    Flawless Skin Couture - We give you the tools to make you Flawless

    •   


        
       

  3.  06-24-2009  06:42 PM
    NutraPlanet Rep MrBigPR's Avatar
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    I'll look into it
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  4.  06-24-2009  06:44 PM
    NutraPlanet Fanatic dsade's Avatar
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    Originally Posted by MrBigPR View Post
    I'll look into it
    You'll look into his box?

    /pervert
    Evolutionary Muse - Inspire to Evolve
    BPS - Where Body meets Performance
    Flawless Skin Couture - We give you the tools to make you Flawless

  5.  06-24-2009  06:45 PM
    NutraPlanet Rep MrBigPR's Avatar
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    Originally Posted by dsade View Post
    You'll look into his box?

    /pervert

    no silly billy gum drops.
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  6.  06-24-2009  06:46 PM
    NutraPlanet Fanatic dsade's Avatar
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    Originally Posted by MrBigPR View Post
    no silly billy gum drops.
    REPORTED!
    Evolutionary Muse - Inspire to Evolve
    BPS - Where Body meets Performance
    Flawless Skin Couture - We give you the tools to make you Flawless

  7.  06-24-2009  06:49 PM
    NutraPlanet Rep MrBigPR's Avatar
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  8.  06-25-2009  11:56 AM
    Registered User Chimpinzo's Avatar
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    Originally Posted by dsade View Post
    Can you just rub the box on your skin?

    /humor while bumping for your answer
    I lewl'd hard haha

  9.  06-25-2009  12:02 PM
    Registered User AdelV's Avatar
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    This sound's as bad as NP sending me a spider .. or maybe that was Australian customs sending me a message.. freakin daddy long legs)ninja spider nearly killed me)

  10.  06-25-2009  12:11 PM
    NutraPlanet NinjaMonkey Rep Steveoph's Avatar
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    James please let us know once the problem has resolved to your satisfaction. We've sent a reply back to you via email by now

  11.  06-25-2009  07:26 PM
    Banned james1's Avatar
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    yes am very satisfied was contacted within 45 minutes of the post, and problem was solved faster then I could keep up with. Thanks for awesome customer service, very pleased

  12.  06-25-2009  07:29 PM
    Banned james1's Avatar
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    Is it possible for you guys to give me an ETA? Just dont want the package sitting outside in the sun all day. thanks

  13.  06-25-2009  07:35 PM
    NutraPlanet NinjaMonkey Rep Steveoph's Avatar
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    Originally Posted by james1 View Post
    Is it possible for you guys to give me an ETA? Just dont want the package sitting outside in the sun all day. thanks
    The tracking # should be updated on the original order with the new one once it goes out; if you don't have a new #, just email us back and request it. The SA is in stock, so it should go out today/tomorrow.

  14.  06-25-2009  07:38 PM
    NutraPlanet Rep MrBigPR's Avatar
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    Originally Posted by james1 View Post
    yes am very satisfied was contacted within 45 minutes of the post, and problem was solved faster then I could keep up with. Thanks for awesome customer service, very pleased
    Thanks for your business

    We strive to keep our customers happy!
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  15.  06-30-2009  05:10 PM
    Banned james1's Avatar
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    Got my SA in the mail today. Package came a day earlier then expected, and the bottle came in perfect condition. Thank you very much for the help and great customer service. The SA seems pretty thick, does it rub in easier then it looks lol.

  16.  06-30-2009  07:11 PM
    NutraPlanet NinjaMonkey Rep Steveoph's Avatar
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    Apply it after you've showered; it is pretty thick for a lotion, but you spread it out over a large body area and it dries quite quickly. Actually it moisturizers you skin as well

  17.  06-30-2009  09:09 PM
    Registered User giantbrandon's Avatar
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    one day my box came with somone elses **** on the outside and the box had a sticker on it too saying somthing about it, but my goods were safe inside

  18.  06-30-2009  09:11 PM
    NutraPlanet Rep MrBigPR's Avatar
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    Someone else's D*ck?
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