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Need Customer Service

  1.  02-19-2013  05:08 PM
    Registered User Celorza's Avatar
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    Need Customer Service


    Is Royd or BiggRigg around? I have come into some problems with an order I received...got 2 bottles of 5-Alpha Test and the tabs are crushed/pulverized inside
    >SNS-Glycophase<
    Serious Nutrition Solutions Rep



  2.  02-19-2013  05:10 PM
    Registered User Celorza's Avatar
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    >SNS-Glycophase<
    Serious Nutrition Solutions Rep

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  3.  02-19-2013  07:39 PM
    Registered User southsideguy's Avatar
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    Every bottle I've ordered had that same issue...I just looked at the most recent bottle I purchased and none of the tabs appear to be crushed. But all of the other bottles had allot of crushed tabs.

  4.  02-19-2013  09:02 PM
    Registered User CopyCat's Avatar
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    You may also want to email customer service (from website). More likely to ensure a timely response that way.

    Sent from my iPhone using Am.com
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  5.  02-19-2013  09:21 PM
    Sponsor Royd The Noyd's Avatar
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    Need Customer Service


    We got you. Packing dissolvable tabs can be problematic as they are soft obviously. We still pack them really tight.
    ForeRunner Labs
    The Future of Human Performance
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  6.  02-19-2013  09:23 PM
    Registered User Celorza's Avatar
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    Originally Posted by Royd The Noyd View Post
    We got you. Packing dissolvable tabs can be problematic as they are soft obviously. We still pack them really tight.
    If you check the email or message I sent yah you know I didn't mean anything bad or off about this bro. Just thought to bring it up man. Thanks as always for your prompt and awesome customer service bro.
    >SNS-Glycophase<
    Serious Nutrition Solutions Rep

  7.  03-04-2013  04:12 PM
    Registered User Celorza's Avatar
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    Forerunner labs, their Staff and CEO are all Class A people indeed. I merely let them know about this so they knew one of their retailers was mishandling their products and their CEO personally handled it like a gentleman. He even sent me a care package making up for the product without me asking for it, promptly answered and was amazing about it.

    This is one of the reasons this is a company more than worth it, to buy from and to stick with. Products that are properly dosed, amazing customer service, and a real people person of a CEO. Thanks to all of you guys, specially Royd , BigRigg and your CEO guys. God bless!
    >SNS-Glycophase<
    Serious Nutrition Solutions Rep

  8.  03-04-2013  06:14 PM
    Registered User AZMIDLYF's Avatar
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    On a side note...enjoy that 5-Alpha bubba. It's definitely money!
    PASSION...what separates you from being a shadow in the crowd or the one casting a shadow over the crowd.

  9.  03-05-2013  12:11 PM
    Registered User flightposite's Avatar
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    Agreed. Royd and team ams/frl have always been stand up guys.
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  10.  03-06-2013  12:15 PM
    Sponsor Royd The Noyd's Avatar
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    Need Customer Service


    Originally Posted by Celorza View Post
    Forerunner labs, their Staff and CEO are all Class A people indeed. I merely let them know about this so they knew one of their retailers was mishandling their products and their CEO personally handled it like a gentleman. He even sent me a care package making up for the product without me asking for it, promptly answered and was amazing about it.

    This is one of the reasons this is a company more than worth it, to buy from and to stick with. Products that are properly dosed, amazing customer service, and a real people person of a CEO. Thanks to all of you guys, specially Royd , BigRigg and your CEO guys. God bless!
    Thanks man. There is actually something else coming your way this week. I got busy with the Arnold and forgot to send it to ya.
    ForeRunner Labs
    The Future of Human Performance
    Please LIKE FRL on Facebook


  11.  03-06-2013  12:19 PM
    Registered User Celorza's Avatar
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    Originally Posted by Royd The Noyd View Post
    Thanks man. There is actually something else coming your way this week. I got busy with the Arnold and forgot to send it to ya.
    You're the freaking man! You already sent me a bunch of it!! <3!! Much love guys and thanks a lot honestly!
    >SNS-Glycophase<
    Serious Nutrition Solutions Rep

  12.  03-10-2013  06:47 AM
    Registered User TheBGRigatoni's Avatar
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    Thanks for showing us love gang Royd is da **** at Arnold Classic. I'm just the puppet
    Advanced Muscle Science/ForeRunner Labs (East Coast Sales Manager)
    "The Strongest On The Market"

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