Customer Service Situation

  1. Customer Service Situation


    Nutraplanet,

    I just opened my NAC powder(100 grams) I recently ordered. It looks exactly like PEA cystals. Did NP gets a differeent Nac powder or could it be a mix up?
    Follow me on facebook, twitter and youtube, where I share information and videos to help you achieve your physique goals, John Smeton Ftness


  2. Does it have a sulfurous odor? It will be obvious if it isn't NAC

  3. The Powder are crystals or look like cystals. I have been ordering nAC from Np for a couple years and it has never looked like this.
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  4. Size depends on milling. It is possible that this batch was not milled as small.

    Taste it, and tell me if it tastes like NAC.
    Evolutionary Muse - Inspire to Evolve
    Flawless Skin Couture - We give you the tools to make you Flawless

  5. Quote Originally Posted by smeton_yea View Post
    The Powder are crystals or look like cystals. I have been ordering nAC from Np for a couple years and it has never looked like this.
    My NAC are large crystals, it is not from NP.

  6. Ok I cant promise I can get back today. Im at a college campus cpu lab right now, I dotn have a cpu lab. I dont really know what Nac taste like . Ill describe the taste ..
    Follow me on facebook, twitter and youtube, where I share information and videos to help you achieve your physique goals, John Smeton Ftness

  7. Quote Originally Posted by fitnecise View Post
    My NAC are large crystals, it is not from NP.
    Traitor.
    Evolutionary Muse - Inspire to Evolve
    Flawless Skin Couture - We give you the tools to make you Flawless

  8. lol
    Follow me on facebook, twitter and youtube, where I share information and videos to help you achieve your physique goals, John Smeton Ftness

  9. I have never noticed the NAC to be this taste. The first word that came to my mind after tasting it was "good" than I decided to break it down, summing it up in one word "Tart"

    any suggestions dsade
    Follow me on facebook, twitter and youtube, where I share information and videos to help you achieve your physique goals, John Smeton Ftness

  10. Bump
    Follow me on facebook, twitter and youtube, where I share information and videos to help you achieve your physique goals, John Smeton Ftness
  11. Unbreakable
    David Dunn's Avatar

    NAC is very very tart.
    We live in a time where our planet suffers from two epidemics simultaneously - starvation and obesity.

    Look at all these little kids taking care of the music biz, don't their business take good care of me.

    I have the fire, I have the force, I have the power to make my evil take it's course.

  12. Quote Originally Posted by B5150 View Post
    NAC is very very tart.
    Correct....contrasting with ALCAR, which also has an acetyl group (and therefore a very LOOSELY similar taste) the NAC is actually not too bad at all.
    Evolutionary Muse - Inspire to Evolve
    Flawless Skin Couture - We give you the tools to make you Flawless

  13. Quote Originally Posted by dsade View Post
    Correct....contrasting with ALCAR, which also has an acetyl group (and therefore a very LOOSELY similar taste) the NAC is actually not too bad at all.

    is there any way you can look into the NAC container and see if the NAC looks like cystals?

    I say this because my NAC has never looked like this.
    Follow me on facebook, twitter and youtube, where I share information and videos to help you achieve your physique goals, John Smeton Ftness

  14. Quote Originally Posted by smeton_yea View Post
    is there any way you can look into the NAC container and see if the NAC looks like cystals?

    I say this because my NAC has never looked like this.
    I can't personally, since I am about 900 miles from Nutraplanet's facilities. The NAC can be white crystals, absolutely.
    Evolutionary Muse - Inspire to Evolve
    Flawless Skin Couture - We give you the tools to make you Flawless

  15. Sam can you or can anyone that is in the facilty?
    Follow me on facebook, twitter and youtube, where I share information and videos to help you achieve your physique goals, John Smeton Ftness

  16. Quote Originally Posted by smeton_yea View Post
    is there any way you can look into the NAC container and see if the NAC looks like cystals?

    I say this because my NAC has never looked like this.
    Smell it.

  17. Already did..bump NP or anyone that has gotten NAc cystals.

    has anyone ever tasted the ice cream bids, kinda like them, only there white and smaller.
    Follow me on facebook, twitter and youtube, where I share information and videos to help you achieve your physique goals, John Smeton Ftness

  18. Quote Originally Posted by smeton_yea View Post
    Already did..bump NP or anyone that has gotten NAc cystals.

    has anyone ever tasted the ice cream bids, kinda like them, only there white and smaller.
    Perhaps you can take pictures/video and send them to compare? Or get a small empty bottle and put some of that and send to dsade's residence. Make sure you mark "mysterious white powder inside". To be honest, is there a batch number and exp date on the jug? That may help NP to double check their stock. You may also like to provide your order number so they can follow through the who, what, when, where and how etc.

  19. Quote Originally Posted by dsade View Post
    I can't personally, since I am about 900 miles from Nutraplanet's facilities. The NAC can be white crystals, absolutely.
    Mutha.....where's your commitment huh, you better bust some ballz n get down there! This customer needs joo!!!
  

  
 

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