Problems getting ahold of CC - AnabolicMinds.com

Problems getting ahold of CC

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    Kristopher's Avatar
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    Problems getting ahold of CC


    I emailed Jesse, and the info@customcapsule.com, no response. Need to alter order ASAP. Please respond.
    order #1580

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    Wow this has got to be some of the worst customer service i have gotten in a while.

    Its funny because before i made the order, i emailed the same guy and got a response in under 10 minutes, now its been days with multiple emails and no response.
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    Finally got ahold of someone, lets see if they can help me!
    •   
       

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    Well, i finally got a response, and although they are really bad at actually answering specific questions and responsing in a reasonable time period, i think it might all work out in the end.
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    Wow, they are kinda difficult to get a response from, but they resolved my problem. Processing time seems to be super slow as well.
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    Quote Originally Posted by Kristopher View Post
    Wow, they are kinda difficult to get a response from, but they resolved my problem. Processing time seems to be super slow as well.
    After almost a year, I still have not gotten mine resolved. Although it was supposed to be shipped twice since then.
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    Quote Originally Posted by cboesger View Post
    After almost a year, I still have not gotten mine resolved. Although it was supposed to be shipped twice since then.
    Same boat, Russianstar was taking care of me and then he completely disappeared. I'm not sure how to get ahold of them, or why they are treating us like this.
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    contact jj2ud at prohormoneforum.com
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    Quote Originally Posted by johnfaceman View Post
    Same boat, Russianstar was taking care of me and then he completely disappeared. I'm not sure how to get ahold of them, or why they are treating us like this.
    I hear ya

    Quote Originally Posted by munique View Post
    contact jj2ud at prohormoneforum.com
    I've tried contacting him before, said he would pass info along and still nothing.
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    Why does AM still have Custom Capsule up here? There is obviously some shady business going on with these guys. cboesger has yet to get his order for an entire year, Jesus! I was very close to buying from this company but these threads have definitely deterred me from making that mistake. I hope some type of resolution comes out from you guys getting the shaft.
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    I just placed an order today and did not check here first. Big mistake I suppose. Will stop payment f I can and have sent them a Cancel my order email but who knows.


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    they got back to me in a day a refunded my money for what it's worth.


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    Quote Originally Posted by gymdevil25 View Post
    Why does AM still have Custom Capsule up here? There is obviously some shady business going on with these guys. cboesger has yet to get his order for an entire year, Jesus! I was very close to buying from this company but these threads have definitely deterred me from making that mistake. I hope some type of resolution comes out from you guys getting the shaft.
    It is quite frustrating

    Quote Originally Posted by pushinweightw View Post
    they got back to me in a day a refunded my money for what it's worth.
    Wish I would have gotten the same service



    EDIT: Sent another email today, we'll see what comes of it...
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    At the moment guys everything is mega slow, the new facility isnt up yet, and everyone is totaly slammed with work, im trying to deal with one thing at a time.
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