picky picky. Custom your devotion to customer service is commendable but it's a fact that powder comes in plastic bags or little screw top vials, it's always been that way. I know you don't want to say it because their your customers so I'll say it for you. "Quit your bitchin and be lucky you have access to powders. Anymore complaints and the **** will be sent to get pressed."
Seriously people are you complaining about powder in the plastic bags? Give the man a break.