The black runny one from Nutraplanet; the other dark brown runny one from Amazon. Both products irritated my skin badly.
Listen guys I've been purchasing this product since Eric first released it back in the day and have been using it consistently up until a year a so ago. I know exactly what the product supposed to look like and the consistency of it unless the carrier has changed (which I believe it did at one point, and that's when I didn't use it as much)
I'm not looking for free products here; I even sort of mentioned that in my PM to BPS. I can care less if I'm made whole on the bad batches or not, but any company should know if they have inconsistent batches floating around the market (or their inventory pool for that matter)
this is a very valid point and I agree this can become an issue. I have the same situation as you except I have never experienced any issue with either company. Nevertheless, that doesn't solve the problem. Believe me, I know what you mean bro.
So just thinking outloud on this
I have to believe that when the product leaves the BPS facility, qc has been fulfilled and any issues with any bottles would be addressed. Going further down the chain of events, once the product arrives at the companies location are these products unpacked and checked immediately? Are they stored in the correct environment? Are they rechecked prior to shipping out to the customer?
I don't think the issue would be with the large retailer that numerous supplement brands. it may fall on the secondary sites as those retailers seem to be smaller companies, so if guidelines are in place, there is no way to truly know if they have been followed.
Batch numbers on products sent out might help to reduce any situations and if a batch number is still out at a vendor for x amount of time, it could be returned.
These issues aren't a major problem, but still they pop up once in awhile and when they do, it is unfortunate.
On a positive note, BPS has and is addressing the situation so this can be resolved. IMHO that is what matters right now; the smaller issues can be resolved.
Again, this is just thinking out loud and I believe your situation will be taken care of.