dermacrine is runny, thoughts?

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  1. I would say that if it's cold, as in right out of the refrigerator, it wouldn't absorb as well due to your pores closing down like when you jump in a cold pool and your boys retreat all the way up to your stomach. Lol!
    Jeremiah 29:11-14


  2. Quote Originally Posted by lukehayd View Post
    I would say that if it's cold, as in right out of the refrigerator, it wouldn't absorb as well due to your pores closing down like when you jump in a cold pool and your boys retreat all the way up to your stomach. Lol!
    Yea I bet your right, I just did it once to see if it would thicken up and it didn't so I took it out and let it get back to room temp and used it runny.
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  3. BPS fixed this for me with a replacement. Just thought I'd let everyone know.

  4. Quote Originally Posted by T-Bone View Post
    BPS fixed this for me with a replacement. Just thought I'd let everyone know.
    it's nice lube either way, glad to learn you'll be satisfied
    See supplement deals section here on AM for our latest sales!
    www.NUTRI-VERSE.com
    AM5 saves 5% storewide!

  5. BPS, Mine is dark and runny as well. The stuff literally leaks all over the place when I take the top off. Is it still good/effective?
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  6. Here's the picture

  7. Quote Originally Posted by southsideguy View Post
    BPS, Mine is dark and runny as well. The stuff literally leaks all over the place when I take the top off. Is it still good/effective?
    Is it just leaking out of the top? That could be overfill. In that case, it's okay to use. My apologies for the inconvenience.

  8. Quote Originally Posted by southsideguy View Post
    Name:  ImageUploadedByAnabolicMinds1460688709.388425.jpg
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    PM me and we'll discuss a replacement. That bottle should not be black.

  9. I got a runny one too... thought it was normal, about 2/3 through it.
    Attached Images Attached Images  

  10. Quote Originally Posted by Hootie View Post
    I got a runny one too... thought it was normal, about 2/3 through it.
    @BPS interesting... in all of my transdermals i have received form BPS i have yet to experience this.
    Be Great.

  11. Quote Originally Posted by Hootie View Post
    I got a runny one too... thought it was normal, about 2/3 through it.
    Where did you get this from?
    Jeremiah 29:11-14

  12. What e-tailer did you guys order the product through?
    Psalms 62:1-62:2

  13. Wondering the same about these brown, runny bottles. @southsideguy and @Hootie, where were these purchased from ? @Hootie, please send me a message and we can go over your options.

  14. Not sure where I got mine... cant find order info. It was last fall on sale, possibly Nutriverse or Nutraplanet.

  15. Quote Originally Posted by BPS View Post
    Wondering the same about these brown, runny bottles. @southsideguy and @Hootie, where were these purchased from ? @Hootie, please send me a message and we can go over your options.
    The black runny one from Nutraplanet; the other dark brown runny one from Amazon. Both products irritated my skin badly.

    Listen guys I've been purchasing this product since Eric first released it back in the day and have been using it consistently up until a year a so ago. I know exactly what the product supposed to look like and the consistency of it unless the carrier has changed (which I believe it did at one point, and that's when I didn't use it as much)

    I'm not looking for free products here; I even sort of mentioned that in my PM to BPS. I can care less if I'm made whole on the bad batches or not, but any company should know if they have inconsistent batches floating around the market (or their inventory pool for that matter)

  16. Quote Originally Posted by southsideguy View Post
    The black runny one from Nutraplanet; the other dark brown runny one from Amazon. Both products irritated my skin badly.

    Listen guys I've been purchasing this product since Eric first released it back in the day and have been using it consistently up until a year a so ago. I know exactly what the product supposed to look like and the consistency of it unless the carrier has changed (which I believe it did at one point, and that's when I didn't use it as much)

    I'm not looking for free products here; I even sort of mentioned that in my PM to BPS. I can care less if I'm made whole on the bad batches or not, but any company should know if they have inconsistent batches floating around the market (or their inventory pool for that matter)
    this is a very valid point and I agree this can become an issue. I have the same situation as you except I have never experienced any issue with either company. Nevertheless, that doesn't solve the problem. Believe me, I know what you mean bro.

    So just thinking outloud on this

    I have to believe that when the product leaves the BPS facility, qc has been fulfilled and any issues with any bottles would be addressed. Going further down the chain of events, once the product arrives at the companies location are these products unpacked and checked immediately? Are they stored in the correct environment? Are they rechecked prior to shipping out to the customer?

    I don't think the issue would be with the large retailer that numerous supplement brands. it may fall on the secondary sites as those retailers seem to be smaller companies, so if guidelines are in place, there is no way to truly know if they have been followed.

    Batch numbers on products sent out might help to reduce any situations and if a batch number is still out at a vendor for x amount of time, it could be returned.

    These issues aren't a major problem, but still they pop up once in awhile and when they do, it is unfortunate.

    On a positive note, BPS has and is addressing the situation so this can be resolved. IMHO that is what matters right now; the smaller issues can be resolved.

    Again, this is just thinking out loud and I believe your situation will be taken care of.
    Vein Nutrition Rep InstaGram Smith_69_16
    https://www.veinnutrition.com/
    Use code Smith10 for 10% off your order

  17. About a year ago, we had a change in our manufacturing. Since then, the only complaints we have had are regarding stock that is 1+ years old. If you buy Dermacrine now, it should NEVER be black or runny. That said, if you purchase from a vendor and it comes likes this, please bring it to our attention and we will have it taken care of. All we ask is for a photo, date of purchase, and the vendor. Once these old bottles are gone, this issue should be put to bed for good.

    My apologies to those that were affected.

  18. In case you need clarification, here is what your Dermacrine should look like, if purchased new (not shelved for a year or more)....

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  19. Great customer service - I was taken care of right away. BPS rocks! Will get my business again.

  20. BPS is great! I had the same issue with runny dermacrine and I've got replacements on the way. BPS will see business from me again.

  21. glad to hear everyone is getting taken care of in a timely matter
    Be Great.

  22. BPS has always had great customer service
    Performax Labs Product Specialist


  23. So I provided info and photos of a black runny product, and was promised a replacement on this site through dm from BPS, dating 2nd September, have tried to reach out twice to them since with no reply, and no replacement item obviously, anyone have any other ideas how to get in contact with the company to sort out.

    Thanks
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